Medical Front Desk Coordinator

Overview
We are seeking a dynamic and organized Front Desk Coordinator to be one of the welcoming faces of our offices in both Wheaton & Schaumburg, IL. This vital role combines exceptional customer service with efficient administrative support, ensuring smooth daily operations. As the first point of contact, you will manage front desk activities, coordinate communications, and assist with office management tasks to create a positive and productive environment for staff and visitors alike. If you thrive in fast-paced settings and possess strong detail-oriented and organizational skills, this opportunity is perfect for you to make a meaningful impact every day.

Pay approximately $20-$23/hr. Direct Hire. Full-Time.

Schedule

Mondays - 7:30 am - 5:00 pm in Wheaton

Tuesdays - 7:30 am - 5:00 pm in Schaumburg

Wednesdays - 7:30 am - 5:00 pm in Wheaton

Thursdays - 7:30 am - 12:30 pm in Schaumburg

Fridays - 7:30 am - 12:00 pm in Schaumburg - then 1:30 pm - 5:00 pm in Wheaton

Doctor pays for staff to travel on Fridays (mileage and tolls, as well as hourly pay for the travel time)

Duties

• Greet patients warmly, providing excellent customer service and ensuring a positive first impression
• Check in and check out, including taking payments, creating and presenting treatment plans, scheduling post-op visits, etc.
• Manage multi-line phone systems, directing calls accurately and professionally, making appointments or taking detailed messages when necessary
• Handle incoming and outgoing correspondence, emails, and inquiries with promptness and professionalism
• Maintain appointment calendars and coordinate scheduling for appointments
• Perform data entry, filing, and document proofreading to ensure accuracy and organization of records
• Utilize office management software including Microsoft Office Suite and Carestream WinOMS to support daily administrative functions
• Support office supply inventory management and place orders as needed to ensure smooth operations
• Provide clerical support such as copying, scanning, faxing, and maintaining organized files
• Uphold phone etiquette standards while delivering exceptional customer support over the phone or in person

Experience

• Strong proficiency in computer literacy, including Microsoft Office (Word, Excel, etc.)
• Prior experience working as a receptionist or front desk coordinator in a busy environment such as healthcare (medical or dental receptionist) or corporate offices is preferred but not necessary
• Excellent organizational skills with the ability to multitask efficiently in fast-paced situations
• Demonstrated customer service skills with a friendly yet professional demeanor
• Bilingual abilities are highly desirable to effectively communicate with diverse populations
• Strong time management skills with the ability to prioritize tasks effectively

Join our team as a Front Desk Coordinator and become an essential part of our vibrant workplace! Your enthusiasm for organization combined with your dedication to outstanding customer service will help us create an inviting environment where everyone feels valued. We are committed to supporting your growth through meaningful work experiences while fostering a positive team culture.

The Huntington Resource is an Equal Opportunity Employer – All qualified applicants will be considered for employment regardless of the individual’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, national origin, age, disability, veteran status, genetic information, or any other characteristics protected by state or federal law.