What are the responsibilities and job description for the Bar Server, Part-Time position at The Houstonian Hotel, Club & Spa?
Job Summary
The Bar Server is responsible for providing exceptional beverage service to guests in a bar or lounge environment. This role ensures a welcoming atmosphere, accurate order-taking, and prompt delivery of drinks and light food items. The ideal candidate is friendly, professional, detail-oriented, and thrives in a fast-paced, social setting. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
Essential Job Functions
The Bar Server is responsible for providing exceptional beverage service to guests in a bar or lounge environment. This role ensures a welcoming atmosphere, accurate order-taking, and prompt delivery of drinks and light food items. The ideal candidate is friendly, professional, detail-oriented, and thrives in a fast-paced, social setting. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.
Essential Job Functions
- Greet guests warmly and make personalized drink recommendations
- Take beverage and light food orders accurately and efficiently
- Deliver drinks and snacks promptly, ensuring proper presentation and garnishes
- Check in with guests throughout their visit and anticipate their needs
- Ensure guest satisfaction and address any concerns or complaints professionally
- Stay knowledgeable about bar menu items, specialty cocktails, wines, and beer selections
- Upsell premium spirits and featured items when appropriate
- Maintain awareness of guest alcohol consumption and follow responsible service protocols
- Maintain cleanliness of bar tables, seating areas, and assigned sections
- Clear and reset tables quickly between guests
- Restock service stations and assist bartenders with glassware or supplies as needed
- Enter orders into the point-of-sale (POS) system and process payments accurately
- Handle cash, credit card, and room charges according to company policies
- Balance end-of-shift receipts when applicable
- Other duties as assigned.