What are the responsibilities and job description for the Program Assistant position at The Hollister Group?
Program Assistant
Our client is seeking a dedicated Program Assistant to join their team on a contract basis. This vital role offers an opportunity to make a meaningful impact by assisting clients in achieving their employment goals through administrative support, data management, and client engagement.
Compensation: $24 - $25 per hour
This is a contract position working hybrid in Boston, MA.
Responsibilities:
- Manage and maintain accurate client and program data across database systems, ensuring data integrity for internal operations, funding reports, and audits.
- Prepare reports and analyze program outcomes to support decision-making and continuous improvement efforts.
- Collaborate with IT and database teams to validate data accuracy and improve system processes.
- Coordinate logistical and administrative support for events, program activities, and staff meetings, including agendas, notes, and follow-up actions.
- Support client intake by managing applications, candidate lists, and eligibility screening.
- Deliver high-quality customer service to a diverse, multilingual client population and resolve client concerns effectively.
- Contribute to team initiatives and collaborate across departments to support program and organizational goals.
Requirements:
- 0-1 years of office support or administrative experience preferred.
- Proven proficiency with Microsoft 365 programs, especially Excel and PowerPoint.
- Experience working with database platforms such as Salesforce.
- Strong interpersonal, communication, and organizational skills.
- Ability to work collaboratively within a team environment.
- Demonstrated capacity for independent work in a multi-cultural setting.
- High school diploma with two years of directly related experience or an Associate’s Degree.
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Salary : $24 - $25