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Facilities Director

The Hole in the Wall Gang Camp
Queenstown, MD Full Time
POSTED ON 4/21/2026
AVAILABLE BEFORE 4/25/2026
Organization Description

Founded in 1988 by Paul Newman, The Hole in the Wall Gang Camp provides a different kind of healing to thousands of children with serious illnesses and their families annually - all completely free of charge. For many of these children and families, Hole in the Wall provides multiple Camp experiences throughout the year at the facility in Ashford, Conn, in dozens of hospitals and clinics, directly in camper homes and communities and through other outreach activities across the Northeast and Mid-Atlantic.

Position Title

Facilities Director

Work Schedule

Full-Time

Location:

Onsite - Queenstown, Maryland

Salary

$90,000 annually

Position Description

Directs all activities involved in the overall operation, maintenance and security of equipment, buildings, grounds and housekeeping, ensuring the cleanliness, good working order, and overall efficient management of all HITWG facilities. Create and maintain a safe working environment for staff, campers and guests, and offer a high level of collaboration within Facilities Department and across entire organization while ensuring campus safety and security.

**Our Facilities Director can expect to**

Recruit, hire, train, monitor the work performance of, and plan for the continued professional development of all year-round and seasonal Facilities staff including but not limited to maintenance, housekeeping, and security.

Ensure flow down of communication within Facilities Department and across organization (as it relates to areas of responsibility).

Schedule and assign tasks and projects to be done by Facilities staff or qualified outside contractors.

React and adjust quickly to changing conditions and come up with timely, practical and cost-effective solutions for dealing with issues while collaborating with other departments.

Create annual and long-term plan for department growth to include "best practices or state of the art services" with emphasis on energy efficiency and green technology in all areas.

Create and manage a Preventative Maintenance Program for all equipment.

Develop and manage department budget.

Write/update procedures and checklists for routine maintenance tasks.

Routinely inspect all HITWG camp buildings and equipment to ensure their cleanliness, security, good working order and compliance with all health and safety standards.

Maintain inventory control system for equipment and supplies (tools, equipment, linens, cleaning supplies, etc.) utilizing environmentally friendly products wherever possible.

Research, plan and coordinate capital improvement projects.

Lead and support safety actions, including creating policies and procedures for overall area and equipment.

Orient and/or train volunteers and staff before they are allowed to operate equipment and machinery, as necessary.

Ensure successful oversight and utilization of Facility project management software across the department and Camp program.

Monitor work done by Facilities staff and outside contractors for adherence to State and Federal code requirements.

Ensure all staff are aware of projects/decisions that allow ample time for planning and minimal activity disruption.

Develop relationships and work closely with outside vendors and contractors.

Serve as a member of the organization's Safety Committee.

Coordinate and plan for volunteer workgroups and workdays.

Serve as a member of emergency/crisis response team and therefore remains on call at all times.

Through positive leadership, demonstrate the core values of the organization.

Assist with special projects and performs dditional duties as assigned.

**Our Facilities Director should have**

A bachelor's degree or a credentialed facility manager certificate required.

Extensive leadership experience including directly leading and developing a team of 3-5 or more employees.

Experience and working hands on knowledge in areas of construction, carpentry, plumbing, electrical, grounds keeping and general maintenance.

Experience maintaining and developing IT hardware and infrastructure.

Minimum 5 Years' Experience In Facility Management.

Experience with a central plant HVAC system and digital controls is desirable.

The ability to establish positive relationships with a variety of people in multicultural environments.

Excellent written and verbal communication skills, customer service skills, and organizational skills.

Salary : $90,000

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