People & Culture Analyst

The People & Culture (P&C) function supports the Business Unit by strengthening culture, developing the resourcing strategy, and optimizing the organizational design. P&C will design the processes for talent acquisition, management, and workforce planning; leads organizational initiatives and implements specific P&C strategies to achieve business goals and objectives; develops performance management and reward systems to drive and reinforce positive behaviors; ensures programs and plans are continuously aligned to business priorities and monitors effectiveness.

POSITION PURPOSE

The People & Culture Analyst will have primary accountability for data entry, data validation and data accuracy across multiple systems and databases. The P&C analyzing, dissecting, and interpreting all people data for the purposes of informing timely and proactive management decision making and awareness. Serves as the primary expert user for P&C systems, includes business readiness, and User Acceptance Testing for new system implementation and Local SAP Specialist for P&C supporting the business.

Under the supervision of Payroll, Benefits & Analytics Supervisor in this backup capacity, the People & Culture Analyst serves as a second pair of eyes responsible for ensuring accurate employee data, monthly reports, electronic employee files on the share drive and other preparations, tax reporting and the coordination of organizational benefits and compliance as may be requested.

Serves as primary point of contact for questions about employee health and welfare benefits. Maintains confidentiality of all HR sensitive data ensuring zero incidents of data breaches.

Key Accountabilities And Responsibilities

Delivers P&C Data accuracy, data management and data analytics in support of Alaska BU

Owns People Data Which Includes

• Champion best practices in data management, oversees data accuracy processes, usage, goals, and assessment.
• Ensure accurate and timely data entry into all systems and databases
• Ensure resolution of data conflicts between systems by conducting regular data reconciliations
• Analyzing, dissecting, and interpreting people data for the purposes of informing timely and proactive management decision making and awareness.
• Create custom reports in HRIS, solved to analyze people data
• Maintain existing Excel & Power BI dashboards to display key Business Analytics for Alaska
• Develop deep understanding of the organization, its reporting structure, the roles that are in each department, the interdependencies, and interfaces, etc.
• Collaborate with key stakeholders to turn data into critical information and knowledge that can be used to inform sound business decisions
• Excellent design skills to create visually appealing slides
  
  

Products this role generates and maintains: HR Action Tracker, Monthly dashboards, , monthly Org Charts which include current and future dated, frequent recruiting reports, advanced reports as needed by the BU. Deliver diversity hiring analytics, attrition, local hire, and reports on a wide variety of people data as needed by management such as years of O&G experience represented in our workforce, just to name a few. All reports need to be defined and repeatable for accurate periodic updating.

HR Systems expert user

Serves as the P&C expert user for all P&C matters related to Systems and Master spread sheet fields, definition and maintenance among other systems or spreadsheets that may be required.

To do this successfully, it requires an understanding of the content, all fields maintained, data flow, implications of each field and is accountable for maintaining alignment between the Alaska BU utilization of the system and the Corporate Center. Requires desk procedures be maintained to ensure consistency of application in all transactions.

Serve as primary point of contact for Fieldglass inquiries including time and expense sheet adjustments, password resets, work order reviews, edits, and routing for signature. Act as liaison to suppliers and provide support as needed. Monitor and respond to inquiries in the general Fieldglass inbox.

Assist the Payroll, Benefits & Analytics Supervisor with bi-annual system upgrade testing.

Serve as a first point of training support, coaching, and learning for local business unit end users for all P&C systems. Assists with developing and reviewing training content as needed. Primary resource providing hypercare and Business as Usual support.

Maintain Sharepoint & iSolved document repository.

Posting monthly Organizational Charts to P&C Sharepoint site and other information as requested to keep the site current and useful to employees.

Assist the Payroll, Benefits & Analytics Supervisor with SharePoint documents, including providing recommendations on folder structure, ensuring consistent file names, and file and folder security.

Maintains file structure in iSolved as transferred from the P&C SharePoint Temporary Folder and elevates to the Payroll, Benefits & Analytics Supervisor where duplication or lack of alignment occurs so that it can be rectified in a timely way.

Other Responsibilities

• Provide exemplary customer service for our internal and external customers demonstrating a service-orientated approach
• Create calendar notifications for new employees and contractors with start dates to the relevant stakeholders at least one week in advance of start date.
• Sends regular new joiner email to TAs to ensure readiness for all incoming talent
• Maintains up to date to the client’s branding on P&C materials
• Role Enrichment activities as identified: Examples could be preparing Recognition Letters with content provided by the Business Partners, or assisting the Payroll, Benefits & Analytics Supervisor with new/existing Power BI and Excel dashboards and reports or learning payroll processing to act as backup for Payroll.
  
  

Formal Qualifications

• 5 years’ experience analyzing/interpreting large data sets
• Or bachelor’s degree in finance, Accounting, Business Administration, Human Resources, or related function
  
  

Skills / Technical competencies

• Mastery level of MS Office, including MS Excel for reporting functionality
• Strong problem solving, organizational, communication and interpersonal skills required
• Delivers work product that is consistently accurate with the goal to be error free. Knows when to escalate topics and seeks guidance as necessary to meet delivery deadlines.
• Excellent customer service skills and ability to deal with difficult situations involving sensitive and confidential employee issues
• Comfort level in dynamic working environment, able to ‘roll up sleeves’ and deliver a variety of different activities concurrently
• Excellent oral and written communication skills
• Systematic approach (systems thinker understanding end to end implications) and forward looking
• Experience working with SAP or Power BI would be desirable
  
  

Experience

• Fully functioning knowledge of general payroll and accounting principles and strong analytical skills resulting in accurate work product
• Willing to learn US payroll laws
• Willing to learn Federal and State wage and hour laws, tax provisions, labor law and benefit-related regulations
• Coordinating the back-end onboarding activities that results in new joiners having a positive first impression and an efficient and productive day 1