What are the responsibilities and job description for the Information Technology Business Analyst position at The Hawk Group?
Position Summary:
We are seeking a highly analytical and collaborative IT Business Analyst with deep expertise in Business Intelligence (BI) reporting tools and experience with teams implementing Enterprise Resource Planning (ERP) systems, particularly in the domains of Human Resources, Work Management, and Finance. The ideal candidate will be a strategic thinker and problem solver who can bridge the gap between business needs and technical solutions.
Key Responsibilities:
- Collaborate with stakeholders to gather, analyze, and document business requirements.
- Translate business needs into functional specifications and technical requirements.
- Support ERP system implementation with a focus on reports for HR, Work Management, and Finance module in the Cayenta EPR system
- Conduct gap analysis and recommend process improvement and document business processes.
- Create test case scenarios for report testing and changes
- Generate change requests for implementing reports in production environment using ServiceNow
- Work closely with developers, data engineers, and other IT teams to implement solutions.
- Perform data analysis and validation using SQL and other querying tools.
- Provide training and support to end-users on BI tools and ERP functionalities as it relates to reports.
- Ensure data integrity, security, and compliance with organizational standards.
Required Qualifications:
- Bachelor’s degree in Information Technology, Business Administration, or related field.
- 3 years of experience as a Business Analyst in IT, with a focus on BI and ERP systems.
- Hands-on experience with Cognos, Power BI, Tableau, Spotfire, or Domino.
- Strong understanding of ERP systems, especially in HR, Work Management, and Finance.
- Proficient in SQL and data querying techniques.
- Excellent written and verbal communication skills.
- Strong analytical mindset and attention to detail.
- Proven ability to work effectively in a team-oriented environment.
Preferred Qualifications:
- Experience with ERP platforms such as SAP, Oracle, Workday, or similar.
- BI certification or training in one or more reporting tools.
- Familiarity with Agile or Scrum methodologies.