People & Culture Analyst

JOB SUMMARY

The People & Culture Analyst will have primary accountability for data entry, data validation and data accuracy across multiple systems and databases. This role executes analyzing, dissecting and interpreting all people data for the purposes of informing timely and proactive management decision making and awareness. The Analyst will serve as the primary expert user for P&C systems, includes business readiness, and User Acceptance Testing for new system implementation and Local SAP Specialist for P&C supporting the business.

Under the supervision of the Payroll, Benefits & Analytics Supervisor in this backup capacity, the People & Culture Analyst serves as a second pair of eyes responsible for ensuring accurate employee data, monthly reports, electronic employee files on the share drive and other preparations, tax reporting and the coordination of organizational benefits and compliance as may be requested.

This role serves as primary point of contact for questions about employee health and welfare benefits and will maintain a high level of confidentiality of all HR sensitive data ensuring zero incidents of data breaches.

ESSENTIAL DUTIES

• Delivers P&C Data accuracy, data management and data analytics in support of Alaska BU.
• Champion of best practices in data management, oversees data accuracy processes, usage, goals, and assessment.
• Ensures accurate and timely data entry into all systems and databases.
• Ensures resolution of data conflicts between systems by conducting regular data reconciliations.
• Analyzing, dissecting and interpreting people data for the purposes of informing timely and proactive management decision making and awareness.
• Creates custom reports in HRIS, iSolved to analyze people data.
• Maintains existing Excel & Power BI dashboards to display key Business Analytics for Alaska.
• Develops a deep understanding of the organization, its reporting structure, the roles that are in each department, the interdependencies and interfaces, etc.
• Collaborates with key stakeholders to turn data into critical information and knowledge that can be used to inform sound business decisions.
• Creates visually appealing slides.
• Products this role generates and maintains: HR action tracker, monthly dashboards, monthly Org charts which include current and future dated, frequent recruiting reports, advanced reports as needed by the BU.
• Delivers diversity hiring analytics, attrition, local hire, and reports on a wide variety of people data as needed by management such as years of O&G experience represented in our workforce, just to name a few.
• Serves as the P&C expert user for all P&C matters related to Systems and Master spread sheet fields, definition and maintenance among other systems or spreadsheets that may be required.
• Maintains an understanding of the content, all fields maintained, data flow, implications of each field and is accountable for maintaining alignment between the Alaska BU utilization of the system and the Corporate Center.
• Requires desk procedures be maintained to ensure consistency of application in all transactions.
• Serves as primary point of contact for system inquiries including time and expense sheet adjustments, password resets, work order reviews, edits, and routing for signature.
• Acts as liaison to suppliers and provide support as needed.
• Monitors and responds to inquiries in the general system inbox.
• Assists the Payroll, Benefits & Analytics Supervisor with bi-annual system upgrade testing.
• Serves as a first point of training support, coaching, and learning for local business unit end users for all P&C systems.
• Assists with developing and reviewing training content as needed.
• Primary resource providing hyper care and Business as Usual support.
• Maintains Sharepoint & iSolved document repository.
• Posts monthly Organizational Charts to P&C Sharepoint site and other information as requested to keep the site current and useful to employees.
• Assists the Payroll, Benefits & Analytics Supervisor with SharePoint documents, including providing recommendations on folder structure, ensuring consistent file names, and file and folder security.
• Maintains file structure in iSolved as transferred from the P&C SharePoint Temporary Folder and elevates to the Payroll, Benefits & Analytics Supervisor where duplication or lack of alignment occurs so that it can be rectified in a timely way.
• Provides exemplary customer service for internal and external customers demonstrating a service-orientated approach.
• Creates calendar notifications for new employees and contractors with start dates to the relevant stakeholders at least one week in advance of start date.
• Sends regular new joiner email to TAs to ensure readiness for all incoming talent.
• Maintains up to date Client branding on P&C materials.
• Delivers work product that is consistently accurate with the goal to be error free. Knows when to escalate topics and seeks guidance as necessary to meet delivery deadlines.
• Role Enrichment activities as identified: Examples could be preparing Recognition Letters with content provided by the Business Partners, or assisting the Payroll, Benefits & Analytics Supervisor with new/existing Power BI and Excel dashboards and reports, or learning payroll processing to act as backup for Payroll.

REQUIRED EXPERIENCE

• 5 years experience analyzing/interpreting large data sets or Bachelor’s Degree in Finance, Accounting, Business Administration, Human Resources or related function
• Mastery level of MS Office, including MS Excel for reporting functionality
• Strong problem solving, organizational, communication and interpersonal skills
• Excellent customer service skills and ability to deal with difficult situations involving sensitive and confidential employee issues
• Comfortable in dynamic working environment, able to ‘roll up sleeves’ and deliver a variety of different activities concurrently
• Excellent oral and written communication skills
• Systematic approach (systems thinker understanding end to end implications) and forward looking
• Fully functioning knowledge of general payroll and accounting principles and strong analytical skills resulting in accurate work product
• Willing to learn US payroll laws
• Willing to learn Federal and State wage and hour laws, tax provisions, labor law and benefit-related regulations

PREFERRED EXPERIENCE

• Experience working with SAP or Power BI