Maintenance Tech - Engineering Dept, Miami Lakes Hotel on Main

WORK OBJECTIVE:

As Maintenance Tech I for our hotel, your primary responsibility is to ensure the upkeep and functionality of our facilities including working with HotSos. Please adhere to your scheduled work hours as per your assigned shift to support the smooth operation of our team and the organization.

ESSENTIAL FUNCTIONS:

We are seeking a meticulous and detail-oriented Maintenance Technician to join our Maintenance Engineering team. The ideal candidate will play a crucial role in maintaining our commitment to guest satisfaction. The primary objective is to ensure that our standards are consistently met and exceeded, contributing to an exceptional guest experience.

•    Use protective personal equipment when applicable.

•    Perform maintenance tasks in the guest rooms/hotel common areas, such as light plumbing, light electrical, light painting, cosmetic items, HVAC and program T. V’s.

•    Clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.

•    Respond promptly to maintenance requests from guests and staff.

•    Daily walkthrough and upkeep of property/grounds.

•    Collaborate with other team members to complete larger maintenance projects.

•    Keep accurate records of maintenance activities and report any major issues to the supervisor.

•    Maintain a clean and organized work environment.

•    Assist with the setup and breakdown of equipment for events and functions.

•    Greet and acknowledge guests per company standards, anticipate and fulfill their needs. Effectively communicate with diverse individuals to understand and address their requests, providing information and assistance as required.

•    Ability to prioritize and organize work assignments.

•    Ability to work under stressful situations and exercise good judgements.

•    Ability to maintain confidentiality of hotel guests and pertinent hotel information.

•    Interpret readings from meters/gauges and other measuring units.

•    Focus on attention to details, while being quick and accurate.

•    Maintain maintenance inventory and requisition parts and supplies as needed. 

•    Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

•    Maintain the hotel facility and related equipment in a safe and efficient manner.

•    Performs other duties as assigned by Engineering Supervisor or DOE.

•    Train and instruct other members of the staff through sharing knowledge and skills.

•    Test, troubleshoot and perform basic repairs on all types of equipment.

This job description is not all inclusive and there may be other responsibilities assigned by the Supervisor or Dir. Of Eng at his/her discretion not expressed in the above job description.

EDUCATION:

•    High school diploma

QUALIFICATIONS: (examples below)

•    Must be able to interact and communicate with individuals at all levels of the company.

•    Proven experience in a housekeeping or similar role within the hospitality industry.

•    Strong attention to detail and organizational skills.

•    Excellent communication and interpersonal abilities.

•    Familiarity with cleaning products, equipment, and industry best practices.

•    Ability to work effectively in a fast-paced environment.

•    Previous experience in a supervisory or leadership capacity is a plus.

•    Excellent organizational and time management skills with the ability to multi-task and follow through.

•    Bi-lingual (English/Spanish) a plus.

KNOWLEDGE, SKILLS, AND ABILITIES:

•    Maintain organized records of inspections and follow-up actions.

•    Implement measures to ensure consistent adherence to cleanliness benchmarks.

•    Demonstrate flexibility in scheduling and task prioritization.

•    Document inspection results accurately, including deficiencies and corrective actions taken.

•    Ability to follow oral and written instructions and organize work for timely completion.

•    Ability to perform detail-oriented tasks in a high-volume work environment with minimal supervision.

•    Ability to regularly attend work and arrive punctually for designated work schedule. 

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the ability to exert substantial physical effort usually involving some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 50 pounds). May involve climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.

ENVIRONMENTAL REQUIREMENTS:

Tasks are regularly performed inside and outside without potential for exposure to adverse conditions, such as heat, dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.

The Graham Companies is an Equal Opportunity Employer. In compliance with United States Equal Employment Opportunity guidelines and the Americans with Disabilities Act, this organization provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.