What are the responsibilities and job description for the Night Auditor - Miami Lakes Hotel on Main position at The Graham Companies?
Miami Lakes Hotel on Main
A Graham Hospitality Property | A Division of The Graham Companies
Are you a detail-oriented professional who thrives in a fast-paced hospitality environment? Join the team at Miami Lakes Hotel on Main, the only full-service resort-style hotel in the Miami Lakes area.
Perfectly situated on vibrant Main Street, our hotel is surrounded by upscale boutiques, a 17-screen Cineplex, and over a dozen dining options — all just steps from our doors. As part of Graham Hospitality, a division of The Graham Companies, we are proud to deliver exceptional guest experiences rooted in service excellence and community.
Position Overview
The Night Auditor plays a vital role in ensuring a seamless guest experience while overseeing nightly front desk and financial operations. This position combines hospitality, customer service, and accounting responsibilities to support the hotel’s operational and financial accuracy during overnight hours.
If you enjoy working independently, providing outstanding guest service, and ensuring precision in financial reporting, this opportunity is for you.
Key Responsibilities
Perform nightly audit procedures and balance daily transactions from all departments
Manage overnight front desk operations, including guest check-ins and check-outs
Verify guest payments and resolve billing discrepancies
Prepare and distribute daily financial reports
Create invoices, process billing, and manage vendor or contractor payments as needed
Schedule wake-up calls and fulfill concierge-style guest requests
Respond to guest inquiries, concerns, and complaints with professionalism and urgency
Ensure all end-of-day procedures are properly completed across departments
Answer calls regarding reservations and general hotel information
Maintain accurate documentation and records
Perform additional duties as assigned to support hotel operations
What You Bring
High School Diploma (preferred)
Strong computer proficiency (data entry, accounting systems, invoicing, word processing)
Prior hotel front desk or accounting experience preferred
OPERA system knowledge a plus
Exceptional customer service and problem-solving skills
Strong written and verbal communication skills
Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
Excellent attention to detail and organizational skills
Ability to work independently with minimal supervision
Bilingual (English/Spanish) preferred
Why Join Graham Hospitality?
At Miami Lakes Hotel on Main, we believe in taking care of our team just as well as we take care of our guests.
We offer a competitive and comprehensive benefits package, including:
Generous Paid Time Off
Strong Pension Plan
401(k) with Company Support
Medical, Dental & Vision Insurance
Life Insurance
Paid Parental Leave
Employer-Paid Short-Term & Long-Term Disability
If you're looking to grow your hospitality career with a respected organization known for stability, community presence, and employee investment, we invite you to apply today.
Become part of a team where service, excellence, and opportunity come together.