What are the responsibilities and job description for the Host/Hostess position at The Global Ambassador Hotel?
Why The Global Ambassador
- Competitive rates
- Benefits available when you work 25 hours per week-including medical, dental, vision and more
- Paid time off
- Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
- Work with a dedicated team committed to redefining hospitality in Phoenix.
- Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are
Hospitality refined for a global mindset.
The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.
What You'll Do
Warmly greet and seat restaurant guests
Manage restaurant guest flow and seating efficiency
Monitor and maintain adequate table availability
Address guest concerns and requests in a timely manner
Work closely with restaurant management and wait staff
Maintain a professional, friendly, and hospitable presence
Ensure reception and waiting areas are properly supplied and set up
Other duties as assigned to support restaurant operations
When possible, open the front door for guests entering or leaving the restaurant
When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time
Call out name and number of party when tables become available
Accommodate special seating requests for guests whenever possible
Seat guests based on guest preferences and balancing of guest flow in service stations
Upon seating, offer guests a menu and inspect table for proper presentation and completeness
Thank guests as they leave and invite them to return
Answer incoming phone calls; take complete messages, complete timely call backs
Qualifications
Previous hosting/restaurant experience preferred
Excellent interpersonal and communication skills
Ability to multi-task and work in a fast-paced environment
Must have a great personality, desire to serve guests, and enjoy working as part of a team
Passion for providing outstanding guest service
Professional appearance and demeanor
Must be able to work on holidays and/or weekends
The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.
