What are the responsibilities and job description for the Entry Level Customer Service Representative position at The GEM USA?
We are hiring motivated individuals for an Entry-Level Customer Service & Fundraising Associate role focused on face-to-face community engagement and nonprofit fundraising support. This position is designed for individuals seeking hands-on experience, structured training, and fast-track career growth into leadership roles.No prior experience is required. We provide paid training, mentorship, and ongoing professional development to help you succeed from day one.Key ResponsibilitiesProvide professional, friendly face-to-face customer service during residential outreachEducate community members on nonprofit missions, programs, and fundraising initiativesCommunicate clearly and respectfully while addressing questions and concernsEncourage voluntary contributions to support nonprofit fundraising campaignsBuild positive relationships and represent nonprofit partners professionallyParticipate in team meetings, training sessions, and skill-building workshopsDevelop communication, fundraising, and leadership skills through hands-on experienceProgress into leadership roles by supporting and mentoring new team membersQualificationsStrong communication and interpersonal skillsComfortable engaging with people in face-to-face settingsPositive, outgoing, and service-oriented attitudeMotivated, coachable, and eager to learnDependable, punctual, and team-focusedMust be 18 and legally authorized to work in the United StatesPreferred (not required):Experience in customer service, retail, hospitality, sales, or similar rolesCompensation & BenefitsPaid training from day oneFull-time schedule with immediate start availabilityBase pay plus uncapped performance-based bonusesClear advancement path into leadership and management rolesMentorship, training programs, and professional development opportunitiesTeam-oriented environment with recognition for performance and growthCareer Growth OpportunityThis role is ideal for individuals looking to build a career in customer service, nonprofit fundraising, community outreach, or leadership development. You’ll gain real-world experience, develop valuable communication skills, and have a clear pathway to advancement based on performance—not seniority.
Salary : $18 - $24