Barista / Shake Maker

As a barista at Fresh Monkee, your primary responsibility is to handcraft and serve truly healthy

shakes for customers. You will play a crucial role in delivering exceptional customer service and

ensuring a positive and enjoyable experience for every guest. Your skills in preparing

high-quality shakes, as well as your friendly and engaging personality, will contribute to the

overall success of the business.

Summary of responsibilities and essential job functions include, but are not limited to, the

following:

Preparation

● Memorize and prepare 30 recipes according to standing recipes and customer

preferences.

● Ensure all ingredients are fresh, properly portioned and blended to perfection.

● Offer creative and appealing suggestions for customization based on customer taste

and dietary preferences.

Customer Service

● Welcome customers with a friendly and positive attitude. Welcome first time customers

with an introduction about our business and provide assistance with any menu

questions.

● Engage with customers in a polite and knowledgeable manner, answering inquiries

about the menu and ingredients.

Cleanliness & Sanitation● Maintain a clean and organized work station, ensuring that all equipment, blender

canisters and utensils are properly washed and sanitized for regular use.

● Adhere to health and safety regulations and food handling procedures to ensure a safe

and hygienic environment.

Upselling and Promotions

● Recommend additional add ons to enhance the customers experience and increase

ticket sales.

● Promote our loyalty program by prompting customers to sign up at check out to

encourage customer retention.

● Stay informed about shake ingredients, nutritional information, and menu offerings to

provide accurate information to customers.

● Continuously update knowledge about new shake trends and popular

ingredients.

Cash Handling and POS Operations

● Process customer payments, handle cash transactions and operate the point-of-sale

(POS) system.

● Accurately count and record sales and revenue deposits.

Teamwork and Collaboration

● Work diligently with other team members to ensure smooth operations and timely

service.

● Assist in maintaining inventory levels by notifying management of stock shortages or

popular items.

● Be a team player to help cover last minute shift shortages if you can!

Qualifications & Skills

● Previous barista experience in a beverage setting preferred.

● Excellent customer service skills

● Ability to multitask in a fast-paced environment while maintaining attention to detail and

quality.

● Basic math skills for cash handling and transaction processing.

● Knowledge of health and safety regulations related to food handling and cleanliness.

● Strong communication and interpersonal skills to interact effectively with customers

and team members.

● Flexible availability, weekends a must!