What are the responsibilities and job description for the General Manager (GM) position at The French Workshop?
*OUR LONG ISLAND SHOPS ARE LOCATED IN GARDEN CITY, PLAINVIEW, AND WANTAGH. The Queens locations are in Bayside and Astoria *
General Manager
Our General Managers are leaders who are detail-oriented, organized, and have great interpersonal skills. They work closely with vendors along with other managers and supervisors in order to maintain the quality of our products as well as support all operations within the shop. Bakery Managers take initiative in exemplifying outstanding customer service while building a strong team within a positive work environment.
Other responsibilities:
- Coordinate with front-of-house and back-of-house staff
- Ensure all operations meet food safety standards
- Send and receive orders from vendors
- Process deposits and maintain cash levels
- Interview and recruit new employees
- Conduct weekly and monthly inventory counts
- Review KPIs and adjust accordingly for cost-effective results
- Prepare and maintain work schedules for staff
Requirements:
- Able to work full-time & in-person: 5-6 days a week, 50-55 hours, Monday to Sunday, Holidays, and Weekends as needed
- Familiar with Google Suite (Gmail, Drive, Docs, Sheets, etc.)
- Strong interpersonal and verbal/written communication skills
- Reliably commute or planning to relocate before starting work
Expectations:
- Managers are expected to work together as a team by being hands-on in order to reach goals such as monthly directives and KPIs). It is integral to lead and build teams with strong customer service through example, mentorship, and coaching.
- Troubleshoot and report any day to day issues that may arise within the shop. This includes but is not limited to maintenance issues, building issues, inspections, etc.
- Attend weekly meetings with upper management to keep all employees updated and aware of any changes that are implemented to improve efficiency and profit.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer Service: 3 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- Long Island-Queens, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $75,000