What are the responsibilities and job description for the General Manager position at General Manager - Pizza?
OverviewWe’re looking for an experienced, hands-on General Manager to lead daily operations at our pizza restaurant. This role requires someone who can manage people, maintain high food-quality standards, deliver an excellent customer experience, and ensure efficient day-to-day operations.Key ResponsibilitiesOperational LeadershipOversee daily restaurant operations, including opening and closing duties.Ensure all prep, cooking, cleaning, and safety procedures are followed.Monitor food quality, portion control, and consistency across all menu items.Manage inventory, place orders, and minimize waste.Maintain a clean, organized, and safe restaurant environment.Team ManagementHire, train, schedule, and supervise staff (kitchen and front-of-house).Provide coaching, performance feedback, and support to team members.Ensure proper staffing levels during peak and off-peak hours.Foster a positive, team-oriented workplace culture.Customer ExperienceEnsure guests receive outstanding service at all times.Handle customer issues, complaints, and special requests professionally.Monitor dining and takeout flow to ensure quick and accurate service.Financial & Administrative DutiesManage labor costs, food costs, and inventory to meet profit goals.Review daily sales, cash handling, and reporting.Assist with budgeting, forecasting, and cost-control strategies.Coordinate with vendors, maintenance, and service providers as needed.Compliance & StandardsEnsure compliance with all health and food-safety regulations.Maintain restaurant, equipment, and kitchen according to established standards.Implement company policies, procedures, and operational guidelines.QualificationsRequired2–3 years of restaurant management experience (pizza experience a big plus).Strong knowledge of food safety, kitchen operations, and staff management.ServSafe certification or similar (or willing to obtain).PreferredExperience working with POS systems and online ordering platforms.Previous experience in fast-paced, high-volume settings.Ability to train staff on pizza-making and food-prep standards.Excellent leadership, communication, and problem-solving skills.Ability to multitask and remain calm under pressure.Strong organizational and time-management abilities.Basic understanding of budgeting, inventory control, and scheduling.Availability to work evenings, weekends, and holidays as needed.Company DescriptionWe are a locally owned pizza restaurant specializing in gourmet, handcrafted pizzas. We take pride in doing things the right way — our dough is made fresh from scratch every day, and our pizza sauce is crafted in-house using high-quality ingredients and authentic recipes. Our commitment to freshness, consistency, and great customer service is what sets us apart and keeps our guests coming back.
Salary : $40,000 - $44,000