Document Intake Coordinator

The Fountain Group is a national staffing firm and we are currently seeking a Document Intake Coordinator for a prominent client of ours. This position is in North Chicago, IL 60064. Details for the position are as follows:

Document Intake Specialist

📍 Location: North Chicago, IL (100% Onsite)

💲 Pay Rate: $21/hour

🕒 Schedule: Monday-Friday, 10:30 AM - 7:00 PM

⏳ Contract: 1 year (extensions possible)

Position Overview

We are seeking a Document Intake Coordinator to support a high-volume administrative team by managing incoming applications and documentation. This role is primarily focused on document processing, data entry, and mail handling — it is not a call center or patient care position.

This is a great opportunity for someone with strong attention to detail, solid computer skills, and office experience who enjoys working independently in a structured environment.

Key Responsibilities

• Receive, sort, and triage incoming applications and documents
• Scan and upload documents into the system with accuracy
• Perform high-volume data entry into a CRM system
• Monitor incoming faxes and reprint/reprocess documents as needed
• Review applications for completeness and flag missing information
• Route documents to the appropriate team based on established workflows
• Maintain organized digital and physical records
• Assist with outgoing mail and general administrative support
• Ensure all work is completed accurately and in a timely manner

Qualifications

• High school diploma or equivalent required
• 1-3 years of experience in an office, administrative, or data entry role
• Strong computer skills (Microsoft Outlook, general systems navigation)
• Experience with CRM tools (Salesforce a plus)
• Excellent attention to detail and organizational skills
• Ability to work independently with minimal supervision
• Strong written and verbal communication skills
• Ability to manage time effectively in a high-volume environment

Preferred (Nice To Have)

• Bilingual (English/Spanish)
• Experience handling documents, mail processing, or scanning/imaging
• Exposure to insurance or application processing workflows

Work Environment

• 100% onsite in a professional office setting
• Combination of independent work and team collaboration
• Fast-paced, high-volume workflow environment
• Additional Requirements
• Must be available to work onsite full-time
• Must be able to commit to consistent attendance (no planned time off in the first 90 days)
• Overtime may be required during peak periods

What We’re Looking For

• Quick learner who can pick up new systems easily
• Highly detail-oriented and efficient
• Reliable with a strong work ethic
• Comfortable working with repetitive tasks and structured processes

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