What are the responsibilities and job description for the Certified Pharmacy Technician position at The Fountain Group?
Position Title: Pharmacy Technician
Pay Range: $24 - $28/hour
Work Arrangement: 100% Onsite
Schedule: Monday – Friday, 8-hour shifts within 7:00AM – 7:00PM
- Must be available for a 10:30AM – 7:00PM shift as needed
- Overtime may be offered or mandated depending on workload
REQUIRED LICENSE & CERTIFICATION (MUST HAVE)
- Active Illinois Pharmacy Technician License (current and in good standing)
- Certified Pharmacy Technician (CPhT) – Required
Purpose
The Pharmacy Technician supports pharmacists in processing and managing prescription orders, interpreting and dispensing prescriptions, maintaining records, and ensuring compliance with all regulatory requirements. This position also collaborates with Leads and Supervisors to resolve issues, support operational priorities, and provide high-quality patient service.
Key Responsibilities
- Accurately enter prescription orders into the pharmacy system in compliance with federal, state, and local regulations, HIPAA, and internal policies.
- Obtain complete prescription information from healthcare providers and assist pharmacists with product replacement or missing prescription details.
- Support patient adherence by updating medication, allergy, and medical history records; triage calls to Nurses or Pharmacists as appropriate.
- Communicate with insurance payors and providers using internal/web tools to verify prescription coverage and benefits.
- Provide professional, efficient interactions with internal teams and external stakeholders.
- Identify and recommend process improvements to increase efficiency and productivity in pharmacy operations.
- Perform additional duties as assigned, including inbound/outbound call handling, prioritization of work, testing, and other tasks as designated by management.
- Check pharmacist voicemail and escalate messages as needed.
Required Qualifications
- High School Diploma or equivalent
- Current Illinois Pharmacy Technician License (active and in good standing)
- Retail pharmacy experience
- Strong and accurate data entry skills
- Knowledge of medical terminology
- Call center and/or customer service experience
- Strong attention to detail and ability to make quality decisions under general supervision
- Clear, professional communication with healthcare professionals and patients
- Proficiency with computers and Microsoft Office (Word, Excel)
Salary : $24 - $28