Operations Coordinator

The Fountain Group is a national staffing firm and we are currently seeking an Operations  Assistant for a prominent client of ours. This position is onsite in North Chicago, IL 60064. Details for the position are as follows:
 
Duration: 6-Month Contract
Pay Rate: $29–$31/hr
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (40 hours/week; OT possible)
 
Position Overview
We are seeking an Operations Assistant to support contractor onboarding, compliance tracking, and system administration for a global Control of Work program. This role focuses on data entry, training coordination, and customer support for internal teams and external contractors within an EHS-driven environment.
The position plays a key role in establishing and maintaining contractor qualification records and ensuring smooth onboarding and compliance processes across systems.
 
Key Responsibilities

• Manage administrative setup and data entry within contractor compliance and training systems
• Support contractor onboarding by collecting documentation, setting up accounts, and coordinating approvals
• Provide training and guidance to contractors on system usage and compliance requirements
• Track qualification status, training completion, and compliance deadlines within databases
• Communicate with contractor company administrators to resolve documentation or compliance issues
• Assist EHS teams in maintaining accurate and organized contractor records
• Support continuous improvement of onboarding and compliance workflows
• Maintain organized records and ensure data accuracy across systems

 
Top Required Skills

• Strong Microsoft Office skills (especially Excel for tracking and reporting)
• Customer service and professional communication skills
• Data entry accuracy and attention to detail
• Ability to learn and navigate training and compliance systems quickly
• Organizational skills with ability to manage repetitive workflows efficiently

 
Preferred Skills (Not Required)

• Basic project coordination or administrative project support experience
• Familiarity with environmental health & safety (EHS) processes
• Experience working with contractor management or onboarding systems

 
Ideal Candidate Profile

• Highly organized with strong workflow management abilities
• Comfortable supporting both internal teams and external contractors
• Strong problem-solver with ability to adapt in a structured but evolving system environment
• Able to manage repetitive tasks while maintaining accuracy and consistency
• Interested in compliance, training, and administrative system support

 
Work Environment

• Office-based, seated administrative role
• Fast-paced, compliance-driven environment supporting contractor operations
• Collaboration with EHS teams and external contractor organizations