What are the responsibilities and job description for the Operations Coordinator position at PuroClean of Burlington?
Benefits:
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Operations Coordinator
Perks:
- Online Mobile Courses
- Flexible Scheduling
- Paid Training for Career Advancement
- Opportunity to Help People in Times of Need
- Aggressive Competitive Wages
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Position Summary:
Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.
Support day-to-day office operations, accounting processes, and customer communication to ensure smooth and efficient business operations. This role will grow into full office management responsibilities over time.
Key Responsibilities:
- Assist with accounts receivable, collections, and invoicing
- Support job file management and ensure documentation is complete and accurate
- Communicate with customers regarding billing, scheduling, and general inquiries
- Help maintain organized office systems and workflows
- Assist in using QuickBooks and internal systems for tracking and reporting
- Support the owner in improving office efficiency and processes
- Learn and follow company procedures for accounting and job documentation
Growth Path:
This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.
This role is designed to develop into an Office Manager position based on performance, ownership, and demonstrated ability to manage office operations independently.
Responsibilities
- Support customer communication and help resolve issues in a professional and timely manner
- Assist with job documentation, scheduling coordination, and maintaining organized records
- Help manage invoices, collections, and basic accounting tasks
- Maintain accurate employee and job-related documentation
- Support onboarding tasks such as new hire paperwork and basic orientation coordination
- Assist in maintaining office procedures and improving organization and workflow
- Follow and support company safety and compliance standards
- Work closely with the owner to improve office operations and efficiency
Qualifications
- Strong attention to detail and ability to stay organized in a fast-paced environment
- Comfortable communicating with customers and team members professionally
- Ability to handle multiple tasks and adapt to changing priorities
- Willingness to learn new systems, processes, and industry-specific requirements
- Basic experience or familiarity with accounting, billing, or administrative work preferred
- Ability to stay calm under pressure and solve problems proactively
- Dependable, coachable, and motivated to grow into a larger role
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.