Bilingual Intake and Outreach Specialist

About Lutheran Child and Family Services:

Lutheran Child and Family Services of Indiana/Kentucky, Inc. (LCFS) is a non-profit, 501(c)3social service organization founded in 1883 that offers both residential and community-based services to families and children.

The LCFS mission, “Engaging and Empowering Families and Community with Love, Compassion, Faith, and Support”, and vision “Our community will experience safety and stability, in an environment of respect, healing, and hope” exemplify the organization’s approach: LCFS engages with clients and empowers them to develop the opportunities, tools, and skills needed to change the trajectory of their lives

For more information about us and what we do visit lutheranfamily.org

Position Overview:

As an Intake Specialist, you'll be the welcoming face of the INSPIRE program, enrolling clients and ensuring they have access to the resources and support they need to thrive. This role is perfect for someone who enjoys engaging with the community, coordinating services, and playing a key role in empowering individuals and families.

Primary Functions:

• Be a Connector: Engage with community partners and events to identify potential program participants.
• Be a Guide: Assist clients through the enrollment process, from initial contact to intake completion
• Be a Support System: Help schedule service plans, workshops, and training opportunities to promote success.
• Be a Data Pro: Maintain accurate client records in our program database (ETO).
• Be a Team Player: Work closely with our Family Success Coaches and Program Coordinator to support program goals.
• Be a Community Champion: Assist with outreach initiatives and lead our social media efforts to expand awareness.
  
  

Requirements for Consideration:

• High school diploma or equivalent.
• A valid Indiana Driver’s License and a clean driving record.
• Ability to pass a background check and maintain a drug-free workplace.
  
  

What we offer:

• Gym Reimbursement
• Health/Wellness Reimbursement
• Robust PTO policy
• Flexible Scheduling
• Paid Holidays 2 Floating Holidays
• Employee EAP
• Hybrid Office Setting: Enjoy the flexibility of both in-office and remote work.
• Qualifying Licensure Reimbursement: We support your ongoing professional development.
  
  

What You Bring to the Table:

• Strong communication and interpersonal skills—you're a natural at building connections!
• Attention to detail and accuracy when handling paperwork and data entry.
• Proficiency in Microsoft Word, Excel & Outlook.
• Bilingual (Spanish) candidates highly preferred!
• A passion for making a difference in people’s lives.
  
  

Are you passionate about helping others and making a real impact in your community? Do you thrive on connecting with people and guiding them toward opportunities for success? If so, we want YOU to be a part of our mission at LCFS!

The functions & tasks listed in this document are not meant to be all-encompassing or a complete list of duties, but rather an overview of primary functions.

Drug screen, TB test, and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all LCFS employees.