The Exeter Inn and Epoch Restaurant - Restaurant Supervisor

Epoch Restaurant & Bar at The Exeter Inn is hiring a Restaurant Supervisor

$29/hr

This is a 30hr/wk position that would offer major medical benefits (health/dental/vision insurance)

Why The Exeter Inn?

• Historic Charm Meets Modern Comfort: Nestled in a historic town, the Exeter Inn blends classic New England elegance with contemporary amenities to deliver unforgettable guest experiences.
• Prime Location: Located in picturesque Exeter, NH, home to Phillips Exeter Academy and rich in Revolutionary War history, the town offers a vibrant mix of culture, dining, shopping, and outdoor activities.
• Proximity to the Seacoast: Just a short drive from New Hampshire's stunning coastline, including Hampton Beach and Rye, and only an hour from Boston.
• Benefits: Competitive and comprehensive benefits package.

A distinctive element exclusive to Hay Creek Management’s approach to guest service is its "Host Philosophy," which encourages each associate to develop the skills necessary to offer competent hospitality service outside the realm of their primary job responsibilities.

The ability of our Host Associates to proficiently multi-task provides guests at Hay Creek properties a secure, comfortable confidence that their service expectations will be exceeded.

The Restaurant Supervisor would report to the Hotel GM, shifts for this position are Wed 3p-10, Fri & Sat 3p-11p, Sun 8a-1p and 3-4hrs of admin work on Tuesdays or Wednesdays

Job Duties Include (but are not limited to):

• Lead F&B staff by acting as a liaison to the kitchen and front of house operations. Lead expo regularly.
• Visit tables regularly, ensuring guest satisfaction and building connections with local guests.
• When on duty and when MOD/GM is not present, lead by example with positivity and motivation. Push staff to be their best and ensure adherence to F&B standards.
• Discuss specials daily with chef, update white board
• Assist in point of sale system issues and problem solving. Maintain counts, 86’s, etc.
• Consistently check in with GM on a regular basis to ensure a high level of communication.
• Responsible for practicing and training for proper timing of food courses.
• Train employees to keep up with company standards and new changes.
• Assist GM with scheduling, filling in shifts, etc. when requested.
• Place liquor orders and assist with inventory
• Coordinate workflow to ensure a smooth-running operation.
• Monitor employee’s performance and issues, address discipline when necessary, act as witness to coaching and counselling sessions as needed. Ensure GM is updated with all associate relations and performance issues.
• Assist team members as needed to promote a positive teamwork environment.

Requirements:

• At least 3 years of experience in FOH F&B including serving & bartending
• Wine and cocktail knowledge
• Fine dining experience
• Aloha & Open Table

Nice To Haves:

• FOH management/supervisory role
• Scheduling
• Ordering & Inventory
• Craft cocktail experience

This is a Part Time Benefits Eligible position:

Employee will maintain an average of 30hrs per week and will be eligible for major medical benefits after 60 days of employment

• Health Insurance
• Dental Insurance
• Vision Insurance

All HCH employees are also eligible for employee discounts at partnered properties.

From: Hay Creek Hotels