What are the responsibilities and job description for the Services Business Manager position at The Exchange?
Job Description
Incumbent will serve as manager and/or provide oversight of assigned exchange personal services, retail, food commodity operations, vending, telecommunications and/or theater operations within designated area of responsibility. Provides guidance and offers resolutions to maintain effective services operations that drive the customer experience and meet business objectives. Ensures compliance to corporate and local policies and procedures and that the highest standards of the customer experience are met.
Job Grade
3
Job Tier
3
Career Area
Services
Supervisor
Yes
Job Qualifications
Two years of services management or progressive retail/food services or contracting management experience. General office experience, with knowledge of common business concepts and practices.
Or
Successful completion of Services Business Management Training (SBMT).
Additional Qualifications/Requirements
Technical (Preferred/Required Skills/Systems):
$47,396.00
Major Duties
Manages concession programs, fairs, bazaars, special events and food/vending programs.
Explores opportunities and develops plans to increase service offerings and effective marketing to drive sales revenue and grow the business. Sources vendors for short-term and long-term contracts.
Acts as a contracting officer's representative for administration and oversight of Exchange agreements. May handle contract development and/or negotiation in accordance with Exchange objectives and policies.
Performs other duties as assigned.
Work Challenges
SBM Curriculum completion in LEX within 6 months of assuming position.
Job Type
Management
Number of Positions Remaining
1
22-Apr-2026
Incumbent will serve as manager and/or provide oversight of assigned exchange personal services, retail, food commodity operations, vending, telecommunications and/or theater operations within designated area of responsibility. Provides guidance and offers resolutions to maintain effective services operations that drive the customer experience and meet business objectives. Ensures compliance to corporate and local policies and procedures and that the highest standards of the customer experience are met.
Job Grade
3
Job Tier
3
Career Area
Services
Supervisor
Yes
Job Qualifications
Two years of services management or progressive retail/food services or contracting management experience. General office experience, with knowledge of common business concepts and practices.
Or
Successful completion of Services Business Management Training (SBMT).
Additional Qualifications/Requirements
Technical (Preferred/Required Skills/Systems):
- MICROSOFT OFFICE PRODUCTS - Required
- Work Schedule – Onsite (Ft. McCoy, WI )
- PCS Not Authorized/Lump Sum Payment of ( $15,000 ) May be Authorized
$47,396.00
Major Duties
Manages concession programs, fairs, bazaars, special events and food/vending programs.
Explores opportunities and develops plans to increase service offerings and effective marketing to drive sales revenue and grow the business. Sources vendors for short-term and long-term contracts.
Acts as a contracting officer's representative for administration and oversight of Exchange agreements. May handle contract development and/or negotiation in accordance with Exchange objectives and policies.
Performs other duties as assigned.
Work Challenges
SBM Curriculum completion in LEX within 6 months of assuming position.
Job Type
Management
Number of Positions Remaining
1
22-Apr-2026
Salary : $47,396