Bus Sys Analyst (EPMO/CRM)

Job Description

Responsible for facilitating the analysis, documentation, and formulation of the organization's business processes and operational procedures along with future solution roadmap to meet strategic business needs.

Job Grade

4

Job Tier

3

Career Area

Retail Specialist

Supervisor

No

Job Qualifications

Five years of combined experience working with business and/or information technology systems analysis as well as documentation. Experience in project management is preferred.

OR

Bachelor's degree and three years of combined experience working with business and/or information technology systems analysis as well as documentation. Experience in project management is preferred.

Degree (one Of)

• BACHELORS DEGREE - Preferred
  
  

Major/Minor (one Of)

• ACCOUNTING - Preferred
• BUSINESS ADMINISTRATION - Preferred
• COMPUTER SCIENCE - Preferred
• INFORMATION TECHNOLOGY - Preferred
• MANAGEMENT - Preferred
  
  

Certificate/License (one Of)

• CERTIFIED BUSINESS ANALYST PROFESSIONAL (CBAP) - Preferred
• PMI PROFESSIONAL IN BUSINESS ANALYSIS (PMI-PBA) - Preferred
• PROJECT MANAGEMENT PROFESSIONAL - Preferred
  
  

Additional Qualifications/Requirements

• PCS Not Authorized/LSP Not Authorized
  
  

Preferred

• Experience conducting requirements elicitation, documentation, and solution validation on enterprise projects
• Ability to manage project activities, including scope, schedule, and budget management in a formal PMO or EPMO environment
• Demonstrated work on technical/system implementations or data-focused initiatives (data platforms, analytics, reporting, system integrations, solution implementation, and/or data migrations)
• Proficiency in requirements and project management documentation tools (e.g., Confluence, JIRA, Visio, MS Project)
• Proven ability to communicate clearly in writing and verbally with both business stakeholders and technical teams; executive-level status reporting experience
• Familiarity with SDLC lifecycle governance, project intake, and change control processes aligned to an enterprise PMO framework
• Experience in retail operations, merchandising, supply chain, or government/regulated environments
• PMI Business Analysis and/or Project Management certifications preferred (e.g., PMI‑PBA, PMP, CBAP).
  
  

Salary Minimum

$72,064.00

Major Duties

Collaborates across the enterprise to perform business process analysis and evaluate enterprise systems functions to construct as-is and to-be workflows, charts and diagrams. Identifies and documents solution dependencies to facilitate functional as well as technical design reviews, ensuring system modifications and/or enhancements meet the business needs.

Elicits functional business requirements and tracks the identified requirements through the project life cycle, confirming all requirements are meet with the solution delivered.

Works with stakeholders and solution providers to define Use Cases and Test Scenarios. Coordinates the planning and execution of User Acceptance Testing to validate system functionality.

Ensures that all standard business system analysis documentation is completed timely and with accuracy. Prepares reports to communicate status of deliverables to senior management throughout the enterprise.

Leads and direct contractors assigned to corporate programs and projects.

Performs other duties as assigned.

Job Type

Management

Number of Positions Remaining

1

06-May-2026