What are the responsibilities and job description for the Event Sales Coordinator position at The Escape Game?
Job Title: Sales - Event Sales Coordinator
Compensation:
● $18 - $22/ hour starting pay depending on experience.
● Commission of 1% on inbound sales, 3% on repeat and referral business, and 5% on
outbound sales
● OTE around $55-$65K yearly
Role:
Our Event Sales Coordinator’s role is to help The Escape Game’s guests plan events through
epic hospitality and an “Every Single Guest” mentality. They will own and take full
responsibility for large and corporate groups within their region of stores, and maximize the
potential of all inbound leads. They will create relationships with target organizations and
frequent bookers to drive repeat business, and referrals within their specific region. They will
become experts on their region, and help make informed recommendations to guests
looking for food/drink or meeting rooms.
Expected Weekly Hours: 40-45 hours per week during peak times
Expected Schedule: Monday - Friday, 8:45 AM - 5:15 PM
Responsibilities:
● Take full ownership and responsibility for all large and corporate leads in their region
(400-500 leads monthly)
● Creatively and expertly plan events for guests by driving the conversation and taking
extra work out of the guest hands.
● Execute complete follow up strategy with Every Single Guest, to maximize the
potential of every inbound lead.
● Create relationships with guests to create repeat and referral business
● Become EXPERTS on their TEG region - create relationships with GMs and Ops, assess
and offer informed large group discounts, and identify vetted restaurants/meeting
spaces for each store.
● Being a The Escape Game brand ambassador
● Communicate and work as a team with The Escape Game/Great Big Game Show
locations nationwide, professionally and politely.
KPIs:
- Deal conversion rate (Tickets Received/Deals Closed)
- Revenue Per Lead (Revenue/Tickets Received)
- Non-inbound Revenue
Requirements & Expectations:
- Obsession with delivering 5-star hospitality to guests
- Genuine love for serving others
- Flexible, humble, and teachable
- Ability to function both creatively and administratively
- Exceptional communication skills
- Ability to multitask
- Strong written and verbal communication skills
- Passion and excitement for our games and team building experiences
Salary : $18 - $22