What are the responsibilities and job description for the Event Sales Coordinator position at The Escape Game?
Job Title: Sales - Event Sales Coordinator
Compensation:
● $18 - $22/ hour starting pay depending on experience.
● Commission of 1% on inbound sales, and 3% on repeat and referral business
● OTE around $50-$55K yearly
Role:
Our Event Sales Coordinator’s role is to help The Escape Games guests plan events through
epic hospitality and an “every single guest” mentality. They will answer guests emails, follow
up with guests to drive conversion, take calls for large groups/guests planning events
including but not limited to; corporate team building events, birthday parties, anniversaries,
and family reunions. They will create relationships within target organizations and frequent
bookers to drive repeat business, and referrals within their specific region. They will become
experts on their region.
Expected Weekly Hours: 40-45 hours per week
Expected Schedule: Monday - Friday, 8:45 AM - 5:15 PM
Responsibilities:
● Work to meet the incoming demand of calls and event emails so we can serve every
single guest and drive revenue for The Escape Game
● Creatively and expertly plan events for guests by driving the conversation and taking
extra work out of the guests hands.
● Go above and beyond by planning personal and corporate surprise and delights,
working alongside guests to help them plan their perfect event.
● Execute complete follow up strategy with Every Single Guest, to maximize the
potential of every inbound lead.
● Create relationships with bookers to create repeat and referral business
● Become EXPERTS on their TEG region - create relationships with GMs and Ops, cater
large group discounts, and identify vetted restaurants for each store.
● Being a The Escape Game brand ambassador: enthusiastically explaining our games.
● Communicate and work as a team with The Escape Game Store locations nationwide,
professionally and politely.
● Create relationships with target organizations in their regions through outreach -
follow up with existing bookers to create referrals, custom material creation, outreach
through LinkedIn or potentially live meet ups.
● Quarterly travel to Nashville for team meeting
KPIs:
- Deal conversion rate
- Lead response rate
- Inbound revenue
- Non-inbound revenue
Requirements & Expectations:
- Obsession with delivering 5-star hospitality to guests
- Genuine love for serving others
- Flexible, humble, and teachable
- Ability to function both creatively and administratively
- Exceptional communication skills
- Ability to multitask
- Strong written and verbal communication skills
- Passion and excitement for our games and team building experiences
Salary : $18 - $22