Marketing and Communications Manager

The Encompass Group is partnering with a highly respected and growing architecture and design firm to identify a Marketing & Communications Manager who is passionate about storytelling, branding, client engagement, and creating exceptional experiences. This is a unique opportunity for a creative and strategic marketing professional to lead the firm's communications efforts while serving as a key ambassador for the organization. The Marketing & Communications Manager will oversee branding, digital marketing, public relations, social media, and client communications while helping create a welcoming and professional environment for clients, visitors, and business partners.

What You'll Do

Marketing & Brand Management

• Lead the firm's marketing and communications strategy to strengthen brand awareness and market presence.
• Develop and manage all external communications and visual marketing initiatives.
• Create engaging content for social media, email campaigns, newsletters, blogs, and the company website.
• Maintain a consistent brand voice across all marketing channels.
• Draft project case studies, website copy, presentations, marketing collateral, brochures, and award submissions.
• Manage public relations efforts and media opportunities.
• Guide leadership on social media best practices and digital engagement strategies.
• Identify opportunities for sponsorships, partnerships, advertising, and community involvement.
• Lead award submissions from concept through recognition.
• Develop strategic communication campaigns that showcase the firm's expertise and project successes.

Client Experience & Relationship Management

• Serve as the first point of contact for clients, visitors, consultants, and business partners.
• Create an exceptional first impression through a welcoming and professional office environment.
• Build and maintain strong relationships with clients and community partners.
• Coordinate client appreciation events, networking functions, lunch-and-learns, and other business development initiatives.
• Act as a liaison between leadership, clients, consultants, and internal teams when appropriate.
• Support annual strategic planning and firm-wide marketing initiatives.

Office Operations

• Answer incoming phone calls and greet guests professionally.
• Coordinate meetings, conference rooms, and visitor schedules.
• Maintain reception, conference rooms, and common areas to reflect the firm's professional standards.
• Coordinate incoming mail, office supplies, deliveries, vendors, and day-to-day office operations.
• Assist leadership with scheduling, meeting coordination, and administrative projects.
• Participate in office culture initiatives and team-building activities.

What We're Looking For

• Bachelor's degree in Marketing, Communications, Journalism, Advertising, Public Relations, or a related field.
• Excellent written and verbal communication skills.
• Experience collaborating with executive leadership.
• Strong understanding of branding, social media strategy, digital marketing, and public relations.
• Outstanding project management and organizational skills with the ability to manage multiple priorities.
• Exceptional attention to detail and commitment to producing high-quality work.
• Excellent interpersonal skills with the ability to build lasting relationships.
• Proficiency with Microsoft Office and Adobe Creative Suite, including Photoshop and Illustrator.
• Strong research, analytical, and problem-solving abilities.
• Comfortable working independently while collaborating across multiple departments.
• Self-motivated, adaptable, and eager to embrace new technologies, including AI tools that improve efficiency.
• Professional, dependable, and passionate about delivering exceptional customer service.

Our Ideal Candidate

We're looking for someone who is equal parts marketer, storyteller, brand ambassador, and relationship builder. You'll enjoy creating compelling content, coordinating memorable client experiences, supporting leadership, and helping shape the firm's public presence.

If you're energized by wearing multiple hats, thrive in a collaborative environment, and love combining creativity with strategy, this is an outstanding opportunity to make a lasting impact within a growing organization.