Inside Sales Representative - EMC/RF Testing Solutions and Equipment

Technical Sales

The EMC Shop is expanding its sales team. It currently has four established technical representatives that are better spent serving established accounts. We have seen new inquiries increasing yet our responsiveness decreasing, opening up opportunities for two qualified sales people to come in and capitalize on warm qualified leads. We need someone with in-depth phone sales experience and the aptitude to read through technical datasheets and grasp the EMC, RF and electrical test concepts our customers are striving to perform.

We are seeking an ambitious and assertive salesperson who will work to match customer needs with inventory and testing capabilities. You will be part of the effort to build new channels of revenue, mainly testing services, the alternative for customers who often don’t purchase test equipment. You must be able to demonstrate the ability to close business on the phone. If you aren’t well versed in qualifying, building trust and rapport, and building long term business relationships, we will train you. Winning new business initially in the EMC industry will be challenging, and you must be able to recognize why we ‘lost’ so you can do better on the next opportunity. You will take some bumps and bruises along the way because the customer expectations may be challenging to meet while you develop competence in the product and service catalog. But we always make sure to do right by the customer, even if the company has to sacrifice profits. This opportunity is lucrative, but if you are all about the $, people will see through you and not want to do business with you.

Ideally, we are seeking someone with recent, successful, sales experience selling RF, EMC and/or environmental testing. However, the ability to read technical specifications and datasheets will be a good start. You will also support our customers' test equipment needs, our core business, to generate more volume. In this role, you will be joining a diverse sales staff, given training and resources, but expected to be self-sufficient within 6 months.

Success will be achieved by maintaining high level communication with the internal technical personnel and the customers.The candidate needs to be capable of developing and demonstrating in depth technical knowledge in EMC and RF testing. This role is multifaceted, and a well-rounded skill set and an adaptive mind set is required to handle sales from small, short term testing needs up to multi-million dollar, ongoing contracts or test equipment solutions.

This is a challenging role that requires communication at all levels from end-user engineers and technicians through to top-level senior management.

Measures for Success

• Consistently meet or exceed monthly/quarterly sales targets.
• Customer Feedback from Surveys and Google Review
• Ability to generate compelling, out of the box proposals

Key Skills

• EMC and RF testing knowledge.
• Strong strategic business management literacy and acumen.
• Ability to demonstrate executive presence, including being well-presented, articulate, conscientious, ethical, punctual, highly-motivated, and demonstrating strong service leadership
• Strong team player with the ability to work well in a team-oriented, short-deadline environment; comfortable dealing with, and managing through ambiguous situations.
• Strong aptitude for creative problem solving.
• Ability in coordinating across functional lines in a highly-matrixed work environment to complete important projects; coordinate interrelated projects and manage interdependencies.
• Strong verbal and written communication skills; excellent listening and negotiation capabilities, as well as high quality telephone and presentation skills.
• Proficiency with MS Office applications, including MS Word, Excel, Outlook, and PowerPoint.

DUTIES:

• Interact with potential customers to ascertain sales opportunities and understand technical requirements
• Set follow up activities and reminders to ensure all opportunities are appropriately nurtured.
• Generate quotations and help to prepare proposals in support of new sales
• Maintain contact with existing base of customers to keep on top of new opportunities.
• Search for new potential customers in appointed regions of responsibility, throughout the Americas
• Develop high quality technical responses and price proposals.
• Provide regular visit reports with necessary actions, and update company database (CRM) with activity dates
• Report back into the company with both market and forecast information.
• Look to continuously improve market and technology understanding.

OTHER RESPONSIBILITIES:

• Travel to key customers if appropriate to win business, flush out objections..
• Provide back up and overlap to your colleagues in the team.
• Look to continually improve our technical offer to the customer.
• Work with the project team to ensure a seamless handover of projects from bid to acceptance. Ensure that areas of technical risk are highlighted at all points of the delivery.
• Develop business relationships within the market to ensure long term exposure.
• Continuously develop your technical skills and contribute to the wider company engineering knowledge base.
• Support Trade Shows - help in making preparations, and in exhibiting
• Support other marketing activities
• 9. Other duties as required.

Skills & Experience:

• BS in anything
• Phone Sales
• Sophisticated and professional communication
• 5 years experience in sales
• 5 years experience in an RF, EMC or related technical field.
• 5 years CRM (Hubspot a plus)
• 5 years Inventory Database Searching
• Demonstrates understanding of logistics
• Project Management and Problem Solving SkillsProvide evidence of multiple large Purchase Orders $50K or greater.

I liked really's AI:

Company Overview
The EMC Shop is a dynamic startup specializing in renting and selling electronic testing equipment for product compliance, particularly in EMC (Electromagnetic Compatibility) and RF (Radio Frequency) testing. We operate in a fast-paced environment with a small team dedicated to delivering high-quality solutions to our clients.

Job Overview
We are seeking an energetic Inside Sales Representative to drive growth by promoting our EMC/RF testing solutions and equipment. This role involves engaging with potential customers through outbound calls, nurturing relationships via warm calling, and leveraging CRM tools to manage sales pipelines. If you thrive in a technology sales environment, excel at communication, and are passionate about customer service, this is your opportunity to make an impact!

Duties

• Conduct outbound calls to prospective clients, including warm calling and follow-up on inbound inquiries
• Develop new business opportunities through targeted outreach and relationship building
• Present and demonstrate our EMC/RF testing equipment and solutions to potential customers
• Manage customer accounts using CRM software such as Salesforce, ensuring accurate tracking of interactions and sales progress
• Negotiate terms and close sales deals effectively while maintaining positive customer relationships
• Collaborate with marketing to identify new leads and refine outreach strategies
• Provide exceptional customer service by addressing client questions, technical needs, and post-sale support

Requirements

• Proven experience in B2B sales, telemarketing, or technology sales with a focus on technical products
• Strong negotiation skills and the ability to close deals confidently
• Familiarity with CRM software like Salesforce or similar platforms for managing contacts and sales pipelines
• Excellent communication skills in English, both verbal and written
• Knowledge of EMC/RF testing solutions or electronic testing equipment is a plus but not mandatory; willingness to learn is essential
• Demonstrated ability in business development, outbound calling, and marketing strategies
• Customer service orientation with a proactive approach to building long-term client relationships

Join us at The EMC Shop where your sales expertise will help ensure electronic products meet safety standards worldwide!

Pay: $60,000.00 - $275,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Application Question(s):

• I grade my sales skills rating at (little/no is okay, these can be developed)

Experience:

• EMC Industry: 5 years (Preferred)
• Test Equipment Industry: 5 years (Required)

Work Location: Hybrid remote in Rocklin, CA 95765

Salary : $60,000 - $275,000