What are the responsibilities and job description for the Director of Advancement Operations position at The Edge Group?
Director of Advancement Operations
Christ-centered, Houston non-profit organization
Our client, a Christ-centered nonprofit organization in Houston, Texas, is seeking a Director of Advancement Operations. Serving those in the Houston community experiencing homelessness, our client provides services that focus on spiritual growth, education, employment readiness, and life management. They help individuals and families build brighter futures! As a dynamic and mission-driven organization, our client fosters a culture of compassion, faith, and excellence. They are seeking team members who are forward-thinking, collaborative, and deeply committed to serving others. Together, they strive to transform lives and strengthen our community by offering more than shelter, we offer hope.
Position Overview:
The Director of Advancement Operations is a strategic and operational leader responsible for the integrity, governance, and effective use of the organization’s constituent data to support fundraising, engagement, and organizational decision-making. This role goes beyond routine database administration and serves as a key partner to the advancement, finance, and leadership teams, ensuring that data systems, processes, and reporting capabilities are aligned with fundraising goals and long-term organizational growth.
This role combines strategic advancement operations responsibilities with a hands-on, team-oriented approach, requiring a willingness to support day-to-day database operations as needed. The ideal candidate is comfortable rolling up their sleeves to assist with routine tasks that support the accuracy, integrity, and smooth operation of fundraising and related systems. Success in this role means balancing big-picture thinking with a practical commitment to supporting the team wherever needed.
The selected individual will combine deep technical expertise in Raiser’s Edge NXT with strong business management experience, proactively identifying opportunities to improve data quality, streamline processes, enhance reporting, and support data-driven strategy across the organization.
Essential Responsibilities:
- Database Management & Data Integrity: Serve as the primary administrator for Raiser’s Edge NXT, including system configuration, data hygiene, maintenance, and optimization
- Fundraising Operations Support: Partner with advancement staff to support fundraising campaigns, appeals, events, and donor stewardship. Collaborate with finance with reconciliation and reporting.
- Reporting & Analytics: Design, build, and maintain reports, dashboards, and queries to support fundraising and organizational decision-making
- Systems Integration & Optimization: Collaborates with other system owners to manage integrations and other functions that run between Raiser’s Edge and key organizational systems (including Financial Edge, Luminate Online, event tools, and finance systems)
- Staff Training & Cross-Functional Collaboration: Provide training and support staff on database use, including contact management and reporting best practices
- Strategy & Continuous Improvement: Contribute to the organization’s data and technology strategy, particularly related to fundraising and engagement systems
Requirements:
- 5–8 years of experience managing Raiser’s Edge NXT, including hands-on data entry, troubleshooting, data health responsibilities and employee training
- Demonstrated experience in nonprofit fundraising operations, including gift processing, campaigns, and donor management
- Strong understanding of data governance, data quality standards, and database best practices
- Advanced skills in reporting, query building, and data analysis
- Experience managing data imports, exports, and system integrations
- Experience collaborating across departments, particularly between advancement and finance
- Familiarity with tools such as Power BI, Excel advanced functions, or other reporting/visualization platforms