Must be able to go onsite minimum of 3x per week in Herndon, VA
Security Clearance or ability to get a Clearance.
GENERAL RESPONSIBILITES
Create, implement and document the following processes for SAS Infrastructure
Performance monitoring o problem troubleshooting / helpdesk response
Utilization, availability and growth patterns (capacity planning)
landscape design, configuration and standards
24/7 support, escalation and SLA models
IMAC (installation, move, add, change) services for systems and applications
Change management methodology and communication strategy
Create and maintain server/application diagrams and workflows
Perform/coordinate incident diagnosis, corrective action, and root cause analysis
Vulnerability management and monthly system patching and maintenance
Oversee the configuration, testing, installation, modification, and servicing of all server components and applications
Independently organize work requests based on departmental priorities and system criticality
Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair and preventative maintenance of SAS Infrastructure components
Function as a Subject Matter Expert (SME) and consultant to other Infrastructure groups (Cloud Operations, Cyber Security, and Systems Administration).
Plan, lead and perform comprehensive systems analysis and design activities including development of detailed functional requirements for new server infrastructure solutions
Maintain responsibility for end-user (customer) satisfaction.
Salary.com Estimation for Systems Administrator T4 in Herndon, VA
$86,902 to $110,146
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