What are the responsibilities and job description for the Senior Client Delivery Manager (CDM) - Remote position at The Dignify Solutions, LLC?
Experience Requirements:
- Minimum 5-7 years of professional experience
- Excellent customer focus / Networking / Relationship Building
- Results-driven / Self-organized / Decision making
- Knowledge of one or more functional business processes (Logistic, Finance, etc.)
- Project Management Fundamentals
- Lean Fundamentals
- Infrastructure know-how and technical understanding
- Perspective on current IT trends
- Understand Cloud business and SAP NS2 Cloud models / solutions / operation processes
- Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)
- Understanding of escalation handling and procedures
- Minimum Bachelor’s Degree or equivalents in Business Administration, Computer Science, Technical Engineering, Economics or related field
- ITIL knowledge and skills are beneficial (Foundation Level)
- Project Manager Professional