What are the responsibilities and job description for the Dental Office Receptionist position at The Dental Team of Broomfield?
Job Overview
We are seeking a dedicated and detail-oriented Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing various administrative tasks within a busy dental office. This role requires strong organizational skills, proficiency with medical and dental terminology, and the ability to handle multiple tasks efficiently.
Duties
- Greet patients warmly upon arrival and assist them with check-in procedures.
- Schedule appointments and manage the dental office calendar effectively.
- Handle patient inquiries via phone and in-person, ensuring excellent phone etiquette.
- Verify insurance information and assist with insurance claims processing.
- Maintain accurate patient records, including documentation review and filing.
- Utilize electronic health record (EHR) systems for patient management.
- Process dental collections and manage billing inquiries.
- Ensure compliance with HIPAA regulations regarding patient confidentiality.
- Assist in the preparation of care plans and communicate treatment options to patients.
- Collaborate with dental staff to ensure smooth clinic operations.
Experience
- Previous experience as a Dental Receptionist is NOT required.
- Experience with multi-line phone systems and strong typing skills are required.
- Bilingual candidates are encouraged to apply to enhance patient communication.
- Strong customer service skills and the ability to work well under pressure are crucial for success in this role. Join our team and contribute to providing exceptional care in a welcoming environment!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
Salary : $17 - $20