Dental Front Office Receptionist

Overview
Join a dynamic dental practice as a Dental Front Office Receptionist, where your energy and organizational skills will be the heartbeat of our patient experience. In this vital role, you will serve as the first point of contact for patients, ensuring smooth office operations, accurate appointment scheduling, and efficient handling of administrative tasks. Your proactive approach and friendly demeanor will help create a welcoming environment that keeps patients coming back. This position offers an exciting opportunity to develop your career in healthcare administration within a fast-paced, patient-centered setting. This position prefers a full time team member however, open to part time if it works with our schedule. Strong attendance individuals need only apply.

Responsibilities

• Greet patients warmly and professionally, providing exceptional customer service at all times
• Manage multi-line phone systems with excellent phone etiquette, scheduling appointments and answering inquiries promptly
• Verify insurance coverage and perform insurance eligibility checks using systems like Epic, Meditech, Dentrix, Eaglesoft, and Athenahealth
• Conduct insurance verification processes and handle billing tasks including medical collection procedures and medical billing documentation review
• Maintain accurate medical records and ensure compliance with HIPAA regulations for health information management
• Schedule patient appointments efficiently using Dentrix
• Assist with intake procedures, patient check-in/out processes, and updating medical history in dental and medical office management software

Skills

• Strong knowledge of dental terminology, medical terminology.
• Proficiency in Dentrix.
• Experience with dental coding.
• Excellent computer skills with familiarity in Microsoft Office (Word, Outlook) and typing (including 10-key typing)
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Prior dental office experience is preferred to ensure familiarity with dental office workflows.
• Ability to handle sensitive patient information discreetly while maintaining compliance with HIPAA standards
• Strong organizational skills for filing, record keeping, and managing multiple priorities in a busy front desk environment
• Exceptional customer service skills coupled with professional phone etiquette to foster positive patient interactions

This role is perfect for motivated individuals eager to thrive in a supportive healthcare environment. If you’re passionate about delivering outstanding patient service while managing essential administrative functions with precision—apply today to become an integral part of our team!

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Work Location: In person

Salary : $23 - $25