What are the responsibilities and job description for the Warranty Administrator position at The Davis Companies?
Warranty Administrator
Our client is seeking a Warranty Administrator to manage warranty processes, assist dealers, and ensure accurate claim handling. This role is ideal for someone who enjoys problem‑solving, technical documentation, and supporting a broad network of users.
Key Responsibilities
- Manage warranty claims end‑to‑end, ensuring accuracy, compliance, and timely resolution
- Partner with field teams to troubleshoot warranty and registration issues
- Review, audit, and correct claims to ensure proper credit and adherence to guidelines
- Coordinate with external vendors for claim payments and documentation
- Provide clear warranty guidance to dealership personnel
- Maintain organized documentation within ERP and digital systems
- Support dealers throughout the claim process by answering questions and preventing delays
What You Bring
- 3 years of warranty or technical administrative experience
- Ability to interpret engineering drawings and technical documents
- Knowledge of mechanical, hydraulic, and electrical systems is a plus
- Strong communication and problem‑solving skills
- Experience with MS Office, ERP systems, and electronic documentation tools
Nice to Have
- Dealership operations experience
- OEM or distributor‑level background
Work Environment
The work environment for this role is primarily office‑based; however, the position may occasionally require being in areas where moving mechanical parts are present, working at elevated or uneven locations, or spending short periods outdoors in varying weather conditions.
If this sounds like the right fit for your background, don’t hesitate—apply today!
Salary : $53,000 - $58,000