Residential Program Assistant, PRN (PMs, Weekend, Holiday)

About the Role: The Medical Respite Program provides temporary housing to qualified clients. The PRN Community Medical Respite Worker plays a critical role in supporting individuals experiencing homelessness who are recovering from acute medical conditions and require a safe, supportive environment to heal. This position involves providing compassionate care, coordinating with healthcare providers, and assisting clients in accessing necessary medical and social services. This position also prepares meals, assists with medication administration, and coordinates transportation (as needed). The worker ensures that clients' basic needs are met while promoting their physical and emotional well-being during their respite stay. By fostering a respectful and trusting environment, the role helps reduce hospital readmissions and supports clients' transitions to stable housing and ongoing care. Ultimately, the Community Medical Respite Worker contributes to improving health outcomes and quality of life for vulnerable populations within the community.

Minimum Qualifications:

• High school diploma or equivalent.
• Experience working with vulnerable populations, preferably in healthcare, social services, or community outreach settings.
• Basic knowledge of medical terminology and comfort working in a healthcare-related environment.
• Strong communication and interpersonal skills to effectively engage with clients and multidisciplinary teams.
• Ability to maintain confidentiality and adhere to ethical standards in client care.
• Flexible schedule to accommodate nights, weekends, and holidays.

Preferred Qualifications:

• 32-hour Medication Aide training and certificate.
• Nurse Aide or Certified Nursing Assistant license OR Medical Assistant certification.
• Experience working specifically with homeless or medically vulnerable populations.
• Training in trauma-informed care, mental health first aid, or substance use disorder support.
• Familiarity with community resources related to housing, healthcare, and social services.
• Bilingual abilities or cultural competency relevant to the community served.

Responsibilities:

• Provide direct support and care to clients recovering from illness or injury in a community-based medical respite setting.
• Monitor clients’ health status and communicate changes or concerns promptly to medical staff and case managers.
• Assist clients with activities of daily living, including medication management, hygiene, nutrition, and mobility as needed.
• Coordinate with healthcare providers, social workers, and community resources to facilitate comprehensive care plans.
• Maintain accurate documentation of client interactions, care provided, and progress toward recovery goals.
• Create a safe, clean, and welcoming environment that respects client dignity and privacy.
• Support clients in accessing housing resources, mental health services, and other social supports to promote long-term stability.
• Participate in team meetings and contribute to continuous quality improvement initiatives within the respite program.

Skills: The required skills enable the Community Medical Respite Worker to provide compassionate, client-centered care while effectively communicating with healthcare professionals and clients. Strong interpersonal skills are essential for building trust and rapport with individuals who may have complex medical and social needs. Organizational skills support accurate documentation and coordination of care plans, ensuring continuity and quality of service. Preferred skills such as trauma-informed care and knowledge of community resources enhance the worker’s ability to address clients’ holistic needs and advocate for their well-being. Together, these skills facilitate a supportive environment that promotes healing, safety, and successful transitions to stable living situations.

EOE