What are the responsibilities and job description for the Program Manager position at MAXCARE HEALTH AND RESIDENTIAL SERVICES LLC?
MaxCare Health & Residential Services is a community based group home provider of residential and health care services for adults with developmental disabilities. We have grown to six homes in the Chesterfield/Brandermill area and a Day Support program in N. Chesterfield. We are seeking a Program Manager who is passionate about making a difference and improving the quality of life for adolescents and adults within our Residential/Skilled nursing community.INDIVIDUALS RECEIVING SERVICES SUPPORT 1. Act as liaison, advocate and coordinator for individuals receiving services involvement in support groups, self-advocacy, vocational programming, transportation services, integrated community activities, recreation and learning independent living skills. 2. Foster open and supportive communication with individuals receiving services, families, guardians, regulatory agencies and other community organizations and agencies. 3. In conjunction with the Health Services Manager oversee all individuals receiving services medical, medication and health issues.4. In conjunction with the Health Services Manager provide and ensure communication of medical and health issues to staff, nurses, families, guardians etc. 5. Implement and follow-up on all support services recommendations i.e; Registered Dietician, RN Supervisor, Health Services Manager and others. SUPERVISION/TRAINING 6. Monitor staff performance management, including evaluations and developmental plans, disciplinary actions, etc., for all program staff as scheduled. 7. Arrange and schedule all trainings for all program staff. 8. Supervise staff training and development through teaching, acting as a role model and guiding staff on how to appropriately work with and interact with individuals receiving services, other staff, families and guardians. 9. Present and implement all agency policies and procedures. 10. In conjunction with the Health Services Manager interview and hire staff. 11. Inform supervisor as needed about pertinent issues. 12. In conjunction with the Health Services Manager coordinate staff schedules. 13. Ensure maintenance of the Department of Behavioral Health & Developmental Services licensing standards. 14. Responsible for the maintaining avoidable cause turnover below 20%MEETINGS/FUNCTIONS 15. Attend/chair as needed manager, supervisory and staff meetings; ensure disseminate of all information to staff and others. 16. Coordinate/attend as needed all consumer related meetings (ISP, IDT, case manager, family, etc.); ensure all necessary follow-up is completed. 17. Participate in special projects and committees. REPORTS/PAPERWORK 18. Ensure completion/submission of all required daily, bi-weekly, monthly, quarterly and annual reports as scheduled. 19. Responsible for the completion of the initial screening, initial assessment, comprehensive assessment, annual assessment, residential part V (plan for supports), quarterly and annual reviews.20. Routinely review all individual’s charts, required reports, logs, mail, requests, etc. as needed, maintaining an accurate and organized filing system. FINANCE 21. Coordinate all aspects of program financial procedures including monitoring of utility use in accordance with agency Department of Behavioral Health & Developmental Services policies.22. Coordinate all aspects of consumer financial procedures in accordance with agency and Department of Behavioral Health & Developmental Services policies. Assure the proper and prudent expenditures of all funds. 23. Effectively managing allowable staffing hours and timely processing of payroll. MAINTENANCE 24. Oversee maintenance of the physical plant and vehicles to include cleanliness, decor, safety issues, emergency situations; practice preventative maintenance; ensure compliance with OSHA standards. 25. The employee agrees to cooperate with Agency and DDD Staff during any inspection or investigation. 26. Perform additional duties as required by the nature of the position or as requested byESSENTIAL SKILLS: Excellent interpersonal skillsPerform work in a timely fashion Exceptional planning and organizational skills Effectively copes with stressful situationsOutstanding written skills Effective problem-solving skills Able to work with minimal supervisionWork well with a variety of personalitiesMaintain positive attitude Basic knowledge of Microsoft Office Suite QUALIFICATIONS: High School Diploma and two years of group home and or management experience is preferred. Upon hire he/she must satisfactorily complete all training required by the County Chesterfield and the State of Virginia. Must be at least 18 years of age and have a valid, unrestricted driver’s license. Must be willing to drive a handicap accessible van with applicable training. Must be willing to be on call and accessible to staff 24hrs/7days/week for emergencies. Must also test negative for tuberculosis (TB)Complete and pass a background check.