What are the responsibilities and job description for the IT Helpdesk position at The Connor Group?
The Connor Group is an industry leader with $5 billion in assets. We have been in business for over 30 years and have won multiple awards including USA TODAY Top Workplace 2026.
This is an On-Site role in Miamisburg, OH.
Does this describe you?
This is an On-Site role in Miamisburg, OH.
Does this describe you?
- Do you enjoy working in a fast-paced environment?
- Are you the type of person that likes responding to the needs of others?
- Do you like delivering top notch customer service?
- Do you enjoy accomplishing goals and tasks daily?
- Do you have a high level of energy?
- Are you good at problem solving?
- Do you enjoy setting up and troubleshooting IT equipment?
- Exceptional Day 1 medical benefits for you and your family, including a company-funded HSA or FSA.
- 401(k) with company match up to 9%.
- Work in a company named USA TODAY Top Workplace.
- Employees are rewarded and recognized based off performance and results.
- Real advancement opportunities based off performance.
- Opportunity to work with an elite, game-changing organization.
- Proven experience in a high-demand customer service, help desk, or IT support environment.
- Exceptional communication skills and proven capability interacting directly with Senior Leadership.
- Excellent troubleshooting ability, attention to detail, and a focus on complete follow-through on every request.
- Hands-on work experience, practical adaptability, and a strong work ethic—demonstrated real-world execution is prioritized over certifications.