Director of Operations

Does this describe you?

• You take ownership of outcomes – not just tasks.
• You consistently hold yourself and others to a high standard.
• You are highly organized and able to manage multiple priorities at once.
• You stay calm and make good decisions under pressure.
• You spot problems early and fix them.

This is an opportunity to play a central role in building and scaling a program that makes a measurable impact in the lives of under-resourced boys.

Connor Kids Academy is a three-year enrichment program that uses sports as the hook to teach healthy habits and good choices. Through in-person events and a year-round app, participants build discipline, confidence, and life skills.

Launched in 2021 in one city, CKA now operates in five cities across three states, serving 350 boys. Growth will continue.

About the Role

This role is responsible for ensuring Connor Kids Academy’s operations run at a consistently high level across all cities.

This is a “2-deep” role. You will start below the Director, with the goal of taking full ownership of day-to-day operations over time.

You will not only execute key initiatives (events, enrollment, app engagement), but ensure they work consistently, at a high standard, and in a way that scales.

Key Responsibilities

• Own execution and continuous improvement of event operations
• Hold staff, vendors, and partners accountable to CKA standards
• Drive participant recruitment through school outreach and digital efforts
• Implement and refine app engagement initiatives
• Maintain operational data, track key metrics, and act on what the data shows
• Identify inefficiencies and improve processes to support scale
• Make decisions in real time to keep operations on track
• Communicate clearly and proactively with participants and families

Qualifications

• Proven experience leading projects or operations
• Strong ownership mentality and accountability
• Ability to manage multiple priorities in a fast-paced environment
• Excellent judgment and problem-solving ability
• Strong organizational and systems-thinking skills
• Ability to build trust with a wide range of people
• Willingness to work 50 hours per week, including weekends and overnight travel

Preferred

• Experience working with youth or community programs
• Multi-site or operational experience
• Sports background

What You Get

• The opportunity to make a long-term impact in the lives of under-resourced kids.
• The chance to get ownership with equity in The Connor Group ($5B in assets).
• Work for a Top 50 workplace (Glassdoor).
• Strong health benefits and industry-leading 401(k).
• A performance-driven, reward-and-recognition culture
• The opportunity to be part of a growing, high-impact organization.