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Front Line Supervisor (FLS) - Human Services

The Community Supports Network, Inc.
Des Moines, IA Full Time
POSTED ON 9/18/2026
AVAILABLE BEFORE 1/16/2027
Job Summary
As a Front Line Supervisor (FLS), you will lead and support a team of Direct Support Professionals in providing high-quality, person-centered services that empower individuals with intellectual and developmental disabilities to learn, grow, live their best lives, and thrive as active members of their communities. In this leadership role, you will oversee the day-to-day operations of a residential homes, coach and develop staff, ensure compliance with agency standards, and foster a safe, positive, and supportive environment for both the individuals we serve and your team.

Key Responsibilities
  • Manage & oversee residential homes as well as staff working in the home
  • Complete daily, weekly, & monthly tasks (documentation, house & staff meetings, safety drills)
  • Assist with daily tasks/chores like cooking, cleaning, medication management
  • Support individuals to practice and maintain good hygiene
  • Run errands such as shopping and going to appointments
  • Encourage and foster individual's hobbies and interests
  • Follow health & safety protocols
  • This salaried position includes a mix of direct support and administrative responsibilities, along with evening and weekend availability.
Required Qualifications
  • Minimum 1 year experience working with intellectually &/or developmentally disabled persons
  • Valid driver’s license, reliable vehicle, & current auto insurance
  • Must be 18 years of age or older
  • High school diploma or GED
  • Ability to pass all background checks prior to hire & annually thereafter
  • Ability to achieve and maintain training and certifications
  • Availability to be on-call
Preferred Experience - Not Required
  • Preferred minimum 1 year experience working in behavioral health services
  • Preferred minimum 1 year supervisory experience in similar field
  • Intellectual or developmental disabilities
  • Healthcare or behavioral health
  • Human services or social services
  • Mental health support
Benefits
While using your experience, talents, and passion to fulfill our Mission, CSN will support you to learn more about your strengths and how to use them to develop personal and professional growth.

Other benefits include, but not limited to:
  • Wellness/Gym Reimbursements
  • Access to your Pay when you need it, through DailyPay
  • Tuition Reimbursement for Leadership Positions
  • Medical, Dental and Vision Insurance (Scheduled 30 hours)
  • Pet Insurance
  • 401(k) matching
  • Paid training and ongoing coaching
  • Supportive leadership and team-oriented culture
Pay and Compensation
  • Salary offered is based on education & experience
  • Salary range: $44,000 - $47,500
How to Apply
Apply directly through Indeed or via our company website listed below. Our hiring team reviews applications promptly and will contact qualified candidates.

About Us
The Community Supports Network supports adults with intellectual and/or developmental disabilities to learn, grow, and thrive as active members of their communities. We focus on person-centered support, strengths-based services, and meaningful outcomes for the people we support and our employees.

Learn more at www.thecsnetwork.com

Equal Opportunity and ADA-compliant employer. We value diversity and encourage applicants of all backgrounds and abilities to apply.

Salary : $44,000 - $47,500

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