What are the responsibilities and job description for the Team Concierge position at The Collective?
Summary
Become part of the top 20% of real estate professionals in North America as a Team Concierge.
We provide a well-defined, proven roadmap to success, featuring robust models, systems, tools, coaching, training, and accountability designed to fast-track your development. Bring your drive and dedication—we’ll supply the support and resources you need.
In addition to limitless career growth, you’ll enjoy benefits such as revenue sharing, growth incentives, vesting programs, investment opportunities, and the potential to join our consulting team. Partner with us and unleash your full potential!
Responsibilities
- Implement, maintain, and OWN all systems for internal communication, team calendar, company social media presence internally and externally, office management, client care communication systems and events, team retention and recognition, onboarding systems for new agents and staff, and referrals.
- Assist as needed in creating and refining the systems of other departments, including but not limited to customer service, lead generation, agent recruiting, and tracking.
- Maintains the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
- Keep the team leaders informed regarding any problems or issues that arise and help to develop solutions.
- Commit to weekly 1:1 coaching sessions and trainings.
- Become familiar with PLACE Technology.
Qualifications
- 2 years’ operations experience
- Strong organizational skills and pays strict attention to details
- Proactive servant leader who is willing to do whatever it takes
- Skilled at protecting time and resources of leaders and team members
- Exemplifies a team player who demonstrates extreme ownership
- Strong positive and direct written and verbal communication skills
- Creative problem solver who can follow existing processes and create new ones
- Experience with Google Apps for Business
About-our-team
At The Collective, we strive to provide the highest level of service to our clients. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards breaking previous records. The Collective’s clients realize success because we invest in our people. When committed individuals have the education, tools, and the support they need to thrive, excellence is achieved. Join us and get ready to be the best version of yourself.