What are the responsibilities and job description for the Homeless Strategy Specialist position at The City of Asheville?
Summary
Essential Duties and Responsibilities
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
- Leads collaborative planning efforts and system integration initiatives to coordinate clinical care and homeless services. Serves as the primary liaison between the continuum of care and physical, behavioral, and community health systems. Facilitates the development of community-wide networks and strategic interventions, including the administration and planning of specialized funding sources to address intersecting public health and housing crises.
- Manages comprehensive data collection, analysis, and reporting utilizing enterprise management information systems. Recruits and onboards participating agencies, oversees ongoing data quality improvement, and submits cyclical federal, state, and local reports. Co-leads the development of system performance benchmarks, analyzes outcomes, and collaborates with internal departments to maintain public-facing dashboards.
- Administrates annual funding cycles, grant applications, and administrative processes for targeted continuum of care and emergency solutions programs. Develops and manages annual operational calendars, oversees specialized funding contracts, and coordinates all related documentation to ensure the quality and completeness of final submissions to overarching regulatory bodies.
- Conducts ongoing compliance monitoring and evaluation of funded projects and regional grantees. Performs annual system evaluations, including race equity assessments and coordinated entry evaluations. Maintains deep expertise in applicable regulations, completes environmental reviews, and ensures all community and departmental activities meet federal and local requirements.
- Develops and delivers comprehensive training programs and technical assistance to community members, stakeholders, and service providers. Identifies capacity-building needs, creates responsive training materials, and manages an annual training calendar to ensure consistent, accessible education on behavioral health interventions, system onboarding, and policy implementation.
- Researches and implements best practices to continuously improve overarching service system operations. Convenes and facilitates community meetings, workgroups, and governance boards, providing necessary staff support and presenting educational materials. Identifies strategic initiatives to improve outcomes and actively manages resulting projects from needs assessment through implementation.
Education and Experience
Required
- Bachelor's degree with major work in human services, social sciences, project management, community development, or related field, or an equivalent combination of education and experience.
- Three (3) years of relevant experience (5 preferred) in homeless or housing services, such as nonprofit work, social work, or project planning
Human Interaction: Ability to engage effectively with individuals or groups through communication, collaboration, persuasion, facilitation, and professional relationship-building to accomplish work objectives.
Equipment, Machinery, Tools, and Material Utilization: Ability to operate, apply, adapt, and evaluate tools, equipment, technology systems, or materials required to perform work functions safely and effectively.
Verbal Aptitude: Ability to understand, interpret, and communicate complex information using reference, descriptive, advisory, or policy-related materials.
Mathematical Aptitude: Ability to apply mathematical concepts and quantitative reasoning appropriate to job responsibilities.
Functional Reasoning: Ability to apply principles, policies, and professional knowledge to develop solutions and approaches using independent judgment.
Situational Reasoning: Ability to exercise judgment and adaptability when responding to evolving or subjective circumstances.
Critical Thinking: Ability to analyze information, evaluate alternatives, anticipate consequences, and develop logical solutions.
Some positions may require a fingerprint-based SBI background check after a conditional offer and before your start date; HR will provide instructions if applicable.
For benefits-eligible positions, explore our full benefits at AshevilleBenefits.com.
About us:
The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched by its diversity.
The City’s policy is to provide equal employment opportunities to all applicants for employment. Applicants will be assured of fair treatment in all aspects of recruitment and selection without regard to a person’s age, race, color, national origin, religion, sex, genetic information,or disability, except where certain physical and mental requirements are Bona Fide Occupational Qualifications (BFOQ). The City of Asheville is proud to be a second chance employer.
The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.