What are the responsibilities and job description for the FamilySearch Tech Program Manager 1-AI Automation (Lehi, UT) position at The Church of Jesus Christ of Latter-day Saints?
The Technical Program Manager 1 is a career level professional role that is responsible not only for program delivery, but also for designing, building, and operating AI-powered and agentic tools that increase program management productivity (e.g., automated status reporting, risk detection, dependency mapping, and workflow orchestration). This position works with product managers, development managers, architects, software and infrastructure engineering resources and other key stakeholders.
The incumbent will own AI tool delivery end-to-end—from prototype through secure, scalable deployment—ensuring solutions meet expectations for timeline, cost, reliability, and measurable outcomes by coordinating the activities of inter-division/departmental teams to successfully develop those solutions.
These solutions consist of production-quality AI solutions using standard AI tools and modern software engineering practices.
Programs/Projects managed have global impact to the organization's operations.
This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.
We value early, mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.
Design, develop, test, and deploy AI agentic tools that automate program management workflows to implement AI solutions.
Provide leadership during solution development and deployment.
Ensure the requirements of the program/project from inception to delivery are identified and followed.
Manages risks and dependencies, drives on-time delivery, and proactively helps resolve impediments and keep projects on track.
Assist program leaders in validating project/program scope, schedule, resource plans and statements of work
Coordinates work effort to complete solutions according to commitments and approved standards across a number of teams
Participate with project leadership in oversight, prioritization and delivery of work.
Assist in project reviews to assess schedule delivery, business outcomes and process adherence.
Provide continuous assessment of project risks with mitigation approaches and dependency management
Education and experience:
- Bachelor's degree in related field or equivalent professional experience
- Four years of technical program or project management experience in areas pertinent to the organization’s IT directions – i.e. java development, network engineering, infrastructure development, etc.
- Possesses foundational knowledge of software development practices and demonstrates the ability to understand technologies and technical concepts relevant to managed initiatives.
- Track record of executing projects – particularly enterprise-level applications
- Excellent verbal, written, and presentation communication skills
- Demonstrated ability to build collaborative relationships
- Ability to negotiate and positively influence people at all levels of the organization
- Excellent analytical skills
- Ability to think critically and decompose complex problems into coherent technology strategy and solutions. Strong, broad technical background required
- Understanding of architectural and system concepts
- Project planning, organizing, communication, team motivating and delegating skills. Goal-oriented, action-focused, pragmatic and self-disciplined
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This job operates in a professional office environment. To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment
Preferred:
- Master’s degree
- Recognized project management certification
Hands-on experience developing AI-enabled applications using LLMs and agentic approaches , including prompt/tool design, retrieval techniques, and evaluation/validation of model outputs for accuracy and reliability.