What are the responsibilities and job description for the Change Management Lead - ERP Global Transformation (Finance & Records) position at The Church of Jesus Christ of Latter-day Saints?
Job Description
This is a senior leadership role responsible for helping people successfully navigate one of the most significant global changes in the history of the Church.
Elevate is a multi-year transformation implementing Oracle Cloud ERP and EPM across our global footprint. This transformation will standardize financial processes, strengthen capabilities, and support the long-term mission and divinely appointed responsibilities of the Church.
While the technology is complex, success will ultimately depend on people.
Your role is to lead that effort.
You will help leaders and employees across regions, cultures, and functions understand what is changing, adopt new ways of working, and move forward with confidence and trust.
You are an experienced change leader who understands that transformation success is driven by people.
Responsibilities
You will lead the people side of this global transformation, ensuring that change is understood, adopted, and sustained.
Set the Direction for Change
This role is about:
Global and Ecclesiastical Context
This role operates within a unique environment that combines global enterprise transformation with ecclesiastical influence.
Success Will Require You To
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
This is a senior leadership role responsible for helping people successfully navigate one of the most significant global changes in the history of the Church.
Elevate is a multi-year transformation implementing Oracle Cloud ERP and EPM across our global footprint. This transformation will standardize financial processes, strengthen capabilities, and support the long-term mission and divinely appointed responsibilities of the Church.
While the technology is complex, success will ultimately depend on people.
Your role is to lead that effort.
You will help leaders and employees across regions, cultures, and functions understand what is changing, adopt new ways of working, and move forward with confidence and trust.
You are an experienced change leader who understands that transformation success is driven by people.
Responsibilities
You will lead the people side of this global transformation, ensuring that change is understood, adopted, and sustained.
Set the Direction for Change
- Define and lead a clear, global approach to change across multiple releases
- Balance global consistency with local needs, cultures, and realities
- Translate system and process changes into simple, practical guidance
- Help people understand what is changing, why it matters, and what is expected of them
- Establish and lead a Change Influencer Network across areas
- Ensure strong representation, credibility, and engagement at the local level
- Lead role-based learning and enablement efforts (training, job aids, and support tools)
- Focus on building real capability—not just delivering training events
- Track readiness, adoption, and employee sentiment
- Use data and feedback to identify risks and take action early
- Identify challenges early and communicate them clearly—even when difficult
- Provide thoughtful, data-informed input to protect outcomes
- Work closely with PMO, functional leaders, training, communications, and deployment teams
- Ensure alignment while maintaining independent judgment
- Help leaders guide their teams through change with clarity and confidence
- Strengthen their ability to lead through uncertainty
This role is about:
- Building trust across a global organization
- Helping people navigate uncertainty
- Driving real adoption and long-term capability
Global and Ecclesiastical Context
This role operates within a unique environment that combines global enterprise transformation with ecclesiastical influence.
Success Will Require You To
- Work across regions with different cultures, norms, and expectations
- Respect organizational contexts while maintaining forward progress
- Lead through influence, even when authority is not clearly defined
- A Bachelor’s Degree (BA/BS) in Organizational Development, Organizational Psychology, Business Administration, Communications, Finance, etc. (MBA or advanced degree in Organizational Development, Business, or related field strongly preferred)
- 10 years of experience leading large-scale transformations (ERP or similar)
- Experience working across global, multi-cultural environments
- Strong communication, leadership, and relationship-building skills
- You are also someone who:
- Thinks independently and is willing to respectfully challenge assumptions
- Speaks up when something is at risk
- Is comfortable operating in ambiguity and moving work forward
- Takes ownership and follows through on commitments
- Leads with humility, clarity, and purpose
Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.