VISITATION COACH - QUALITY PARENTING CENTER

🌟 Visitation Coach – Quality Parenting Center (QPC)

📍 Hamden, CT | 🕒 Full-Time | Non-Exempt

Make a Meaningful Impact for Families

The Children’s Center of Hamden is seeking a dedicated Visitation Coach to join our Quality Parenting Center (QPC) team. In this parent-empowerment program, you will play a critical role in supporting families involved with DCF whose children have been placed in foster or kinship care. Through supervision, coaching, and guidance, you will help parents build skills, strengthen relationships with their children, and successfully complete the program according to QPC standards.

Why Join Us?

At The Children’s Center of Hamden, you’ll be part of a collaborative, mission-driven team that values innovation, compassion, and professional growth. We offer

🏥 Comprehensive Benefits – Medical, dental, vision, life, disability, EAP, and wellness programs. On one medical plan option, The Children’s Center covers 92% of the employee premium and contributes to Health Savings Accounts (HSAs).

🏖️ Generous Paid Time Off – Vacation, sick, personal days, and 13 paid holidays.

💼 Retirement & Long-Term Security – 401(k) plan with employer contributions to help you save for the future.

📚 Professional Growth & Development – Interest-free tuition loans, ongoing CEU-accredited training, and opportunities for career advancement.

💙 Supportive, Mission-Driven Culture – Join a collaborative team where your work truly makes a difference for youth and families.

What You’ll Do

As Visitation Coach, you will:

• Supervise and support parent-child visits in accordance with the DCF-endorsed QPC model, ensuring safe, structured, and effective interactions.
• Facilitate pre- and post-visit meetings, coach parents in real time, and support them in understanding their child’s needs and appropriate interactions.
• Develop visitation plans and visit goals collaboratively with parents, caregivers, and DCF.
• Participate in planning and coordinating discharges when permanency goals are achieved.
• Ensure all documentation of visits is accurate, timely, and completed according to agency standards.
• Collaborate closely with the QPC Program Manager, Program Director, and DCF to ensure program standards are met and families achieve successful outcomes.
• Maintain professionalism, uphold agency policies, and contribute to a safe, respectful, and supportive environment for families and staff.
• Perform other duties as assigned to support program success.

What We’re Looking For

• Associate’s degree required; Bachelor’s degree preferred.
• Valid Connecticut driver’s license with a clean driving record
• Current CPR/First Aid certification
• Experience working with families in a social services, child welfare, or behavioral health setting is strongly preferred.
• Ability to work collaboratively with families, staff, and external partners.

Physical & Work Environment Requirements

• Ability to perform light to moderate lifting, standing, walking, bending, and other physical tasks as needed.
• Potential exposure to bodily fluids and other environmental hazards in a residential treatment setting

Join Our Team

If you’re passionate about coaching parents, supporting families, and helping children stay connected to those they love, we’d love to meet you. Apply today and become a valued part of our QPC visitation coaching team.

📌 The Children’s Center of Hamden is an Affirmative Action/Equal Opportunity Employer.