What are the responsibilities and job description for the Valet I position at the Chickasaw Nation?

We are currently looking for a Part Time 38 Valet I to join our Valet team located at Riverwind Casino working 2nd shift.

Summary:
Responsible for parking and vehicle retrieval while providing a winning experience.

Responsibilities:

Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains a clean, organized work area and ensures a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
Greets patrons in the Valet area by opening car door and offering to take their keys
Receives vehicle from guest and complete valet retrieval slip, to be given to the customer and maintained for retrieval purpose in Valet booth
Completes a walk around of the vehicle and finishes valet checklist; checks for damage prior to parking the vehicle
Parks vehicle in appropriate area and gives car keys and retrieval slip to Valet Booth Attendant
Retrieves vehicle taking customer’s retrieval ticket to Valet Booth to obtain keys, identifies car and drives car to Valet area and holds door open for patron
Performs all other duties as assigned

Competencies:
Essential:

Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Good driving record and be insurable by the Chickasaw Nation
Operate standard and automatic vehicles
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Uses voice in authoritative manner

Skills:

Experience:
Essential:

Education:
Essential:

Credentials:
Essential:

Working Conditions:
Essential:

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:

Vision:

Core Values:

Benefits:

Health Insurance, 401K Plan, Vacation & Paid Time Off

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