What are the responsibilities and job description for the Supervisory Case Manager position at the Chickasaw Nation?
We are currently looking for a Full Time Supervisory Case Manager to join our Supervisory Case Team team located at the 1500 Hoppe working 8:00AM-5:00PM - Mo Tu We Th Fr.
Summary:
This position is the first-line supervisor responsible for the quality of probation and pretrial services performed by adult probation officers and legal administrative staff for the Chickasaw Nation District Court. Will provide direct supervision of the Legal Aide position(s) and the Adult Probation Officer I and II's. The Senior Manager, Adult Probation is responsible for driving organizational excellence while leading and coordinating programs of the adult probation office. Requires integrity, initiative, teamwork, creativity, flexibility, as well as a high degree of technical expertise and a demonstrated desire to lead.
Responsibilities:
- Maintains knowledge of relevant statutes, case law, policies and regulations pertinent to leading a tribal adult probation office
- Assigns and schedules work of the adult probation office to maintain sufficient court docket coverage at all court locations
- Manages the probation office workflow between Adult Case Workers and legal administrative staff
- Leads the development and operation of the probation case filing system and electronic case management system
- Collaborates with Office of Tribal Justice Administration leadership to develop policies. processes and guidance documents that wi11 govern the operation of the adult probation office
- Collaborates with Adult Case Workers, providing direction and assistance to the officers
- Mentors and trains adult Case Workers and legal administrative staff
- Assists adult Case Workers in meeting the needs of persons under adult probation supervision with complex challenges and/or circumstances
- Evaluates the job performance of Adult Case Workers and legal administrative staff on a formal and informal basis
- Provides leadership in the development of pretrial supervision services, sentencing alternatives, and specialty court supervision, including, but not limited to, healing to wellness court and other specialty courts
- Serves as point of contact for law enforcement agencies, state and local probation offices, law enforcement agencies and the Oklahoma Department of Corrections regarding offenders who are the subject of criminal prosecution by the Chickasaw Nation
- Reviews pretrial and presentence reports and investigations to ensure compliance with tribal law and policies. Collaborates with officers on recommendations for release, detention and sentencing
- Oversees and supervises home visits of adult probationers conducted by Adult Case Workers.
- Manages GPS tracking systems and operations for the probation office
- Manages the cases referred by the Detention Administration prosecution team and filed in the Chickasaw Nation District Court
- Provides customer service to law enforcement or other agencies seeking information or guidance on the Chickasaw Nation criminal probation operations
- Responsible for staff relationships and morale and encourages a collegial work environment for all
- Acts as court liaison
- Oversees the sex offender supervision by Adult Case Workers
- Coordinates probation services provided by other agencies or entities
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Maintaining a high level of confidentiality and using discretion and discernment
- Ability to work independently
- Honesty, truthfulness, reliability, accountability
- Prioritizes, meets deadlines and works independently in a high-pressure environment and uses appropriate judgement in upward communication regarding assignments
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Ability to multitask
- Relates problems and translates understandable solutions
- Works well within a team
- Organizational and time-management
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Writes effective communications with team, departments, guests and management
- Prepares role specific reports
Skills:
Essential:
Essential:
- Basic Computer skills
- Must be familiar with the Microsoft Office Suite of products
Experience:
Essential:
Essential:
- 3 years directly related supervisory experience
Education:
Essential:
Essential:
Essential:
- Bachelors Degree in directly related field
Essential:
- Bachelor's degree in criminal justice, behavioral science, social work or related field from an accredited college or university
Credentials:
Essential:
Essential:
Essential:
- Standard Driver's License
- Pass general background check
- CN Core Leadership Level 1
Essential:
- This position requires completion of level one Core Leadership Training within 12 months of the hire or promotion date
Working Conditions:
Essential:
Essential:
- Court room
- Travel is primarily within Chickasaw Nation boundaries
- Works in an office setting
- Pass pre-employment drug test