What are the responsibilities and job description for the Recovery Specialist I position at the Chickasaw Nation?
We are currently looking for a Full Time Recovery Specialist I to join our Residential Services Recovery Team team located at the Aalhakoffichi' Adolescent Transitional Living Facility working 2 p.m. to 10 p.m.
Summary:
Serves in a supportive trauma-informed capacity and provide guidance and services to residents within the Residential Services Division facilities during assigned hours. Responsible to assist in maintaining the safety and security of the facility and the residents during assigned hours. Participates in processes that involve a wide range of daily living activities for residents including food service, hygiene, recreation, education and related community living chores. Recovery Specialist I may be responsible to accurately document all proceedings through appropriate recordkeeping in the electronic record system. This position may also involve some cross-training with other Residential Services Division teams.
If applicable, must have had one year of sobriety and no charges or arrests related to substance abuse within two years.
Responsibilities:
- Ensures key elements of facility and resident security and safety during assigned shifts
- Keeps all program keys in your possession at all times
- Performs periodic checks throughout the premises
- Keeps all rooms not being used locked
- Provide crisis intervention and referral information for incoming phone calls
- Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
- Monitors and maintains proper documentation of medications being taken by the consumers
- Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed
- Supervise daily life skills of the individuals served
- Maintains required documentation of services provided including progress notes, case management documentation and other written monthly reports and documentation as requested by supervisor(s) in an electronic record
- Develops and maintains documentation as appropriate - files, logs, records, reports, etc.
- Monitors daily inventory
- Monitors and maintains inventory levels
- Participates in meetings to ensure effective communication with staff, peers, supervisors and management
- Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Ability to work effectively in a stressful environment or situation
- Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
- Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
- Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
- Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Ability to maintain a high level of confidentiality in all matters
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Knowledge of crisis evaluation and de-escalation tactics
- Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
- Must have a helping attitude and understanding of problems within a family-oriented framework
- Knowledge and understanding of First American populations
- Ability to remain calm under stress
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Writes effective communications with team, departments, guests and management
Skills:
Essential:
Essential:
- Basic Computer skills
- Must be familiar with the Microsoft Office Suite of products
- Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service
Experience:
Essential:
Essential:
- No prior experience required
Education:
Essential:
Nonessential:
Essential:
- High School, GED or Equivalent
Nonessential:
- Bachelors Degree in directly related field
Credentials:
Essential:
Essential:
- Must be 21 years of age or older
- Pass general background check
- Standard Driver's License
Working Conditions:
Essential:
Essential:
- Mental health treatment facility
- Mix of office/non-office settings
- May be required to de-escalate argumentative, hostile or similar situations
- May be required to assist individuals who are under the influence
- Sometimes bend, kneel, stoop, push, reach
- Use computer up to 25% of shift
- Sometimes lift and or carry up to 30 lbs
- Sitting up to 50% of shift
- Standing up to 50% of shift
- Walking up to 50% of shift
- May work holidays
- May work rotating shifts
- Pass pre-employment drug test
- Must not have charges or arrests for substance abuse related offenses within the past two years
- If applicable, must have at least one year of sobriety
- May be required to assist individuals with unmanaged emotions
Training
- It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
Mission:
- To enhance the overall quality of life of the Chickasaw people.
- To be a nation of successful and united people with a strong cultural identity.
- The Chickasaw People
- Cultural Identity
- Servant Leadership
- Selflessness
- Can Do Attitude
- Perseverance
- Stewardship
- Trust and Respect
- Loyalty
- Honesty and Integrity
- Teamwork
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off