What are the responsibilities and job description for the Office Coordinator position at the Chickasaw Nation?
We are currently looking for a Full Time Office Coordinator to join our Residential Recovery Team B team located at the Healthy Lifestyles working Mon-Fri, 8 a.m. to 5 p.m .
Summary:
Responsible for all administrative support required to efficiently and effectively provide consistent, high-quality services to both internal and external customers.
Responsibilities:
- Develops and performs detailed administrative tasks and functions to assure an accurate and timely flow of information needed for prudent administrative decisions
- Assists with organizing the planning process for strategic growth of all current and developing programs, inclusive of planning, implementation and expansion of programs and services, as well as other entities within the department
- Manages and orders office inventory, equipment, uniforms and/or other operational supplies
- Creates and submits requisitions according to departmental needs
- Develops and maintains documentation as appropriate - files, logs, records, reports, etc.
- Assists with timekeeping in the time management system as needed
- Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
- Performs all other duties as assigned
Competencies:
Essential:
Nonessential:
Essential:
- Ability to work effectively in a stressful environment or situation
- Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
- Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
- Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
- Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Ability to maintain a high level of confidentiality in all matters
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Must be able to perform basic math
- Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
- Ability to remain calm under stress
- Ability to plan, organize and follow through on assignments
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Nonessential:
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Must be proficient in the use of electronic health record keeping systems
- Knowledge of filing and records processing practices and procedures
Skills:
Essential:
Essential:
- Basic Computer skills
- Must be familiar with the Microsoft Office Suite of products
- Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service
Experience:
Essential:
Essential:
- 2 years directly related experience
Education:
Essential:
Essential:
- High School, GED or Equivalent
Credentials:
Essential:
Essential:
- Pass general background check
- Standard Driver's License
Working Conditions:
Essential:
Essential:
- Works in an office setting
- May be required to assist individuals who are under the influence
- Pass pre-employment drug test
- Must not have charges or arrests for substance abuse related offenses within the past two years
- If applicable, must have at least one year of sobriety
- May be required to assist individuals with unmanaged emotions
Training
- It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
Mission:
- To enhance the overall quality of life of the Chickasaw people.
- To be a nation of successful and united people with a strong cultural identity.
- The Chickasaw People
- Cultural Identity
- Servant Leadership
- Selflessness
- Can Do Attitude
- Perseverance
- Stewardship
- Trust and Respect
- Loyalty
- Honesty and Integrity
- Teamwork
Benefits:
Health Insurance, 401K Plan, Vacation & Paid Time Off