What are the responsibilities and job description for the Juvenile Probation Officer II position at the Chickasaw Nation?
We are currently looking for a Full Time Juvenile Probation Officer II to join our Juvenile Probation Section team located at the Carl Albert Service Center working 8:00AM-5:00PM - Mo Tu We Th Fr.
Summary:
Performs a full range of duties related to probation case management, implementation and monitoring for juvenile delinquents in the Chickasaw Nation District Court.
Responsibilities:
- Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains a clean, organized work area and ensures a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
- Meet with and interview probationers, juveniles, parents, schools, etc. and/or their families to assess progress
- Prepare reports to the Court, attend Court hearings and furnish testimony when needed
- Make referrals to appropriate agencies and provide crisis intervention
- Receive referrals from the Chickasaw Nation Lighthorse Police Department, cross-commissioned law enforcement agencies, the Chickasaw Nation District Court, and other agencies regarding alleged Native juvenile delinquents and their families in need of assistance
- Make initial assessments and conduct probation intake with juveniles and/or their families
- Investigate juvenile referrals and formulate appropriate treatment plans
- Assist with finding suitable facilities to address the needs of juveniles
- Assist with facilitating the transport of juveniles to and from detention and/or treatment facilities
- Act as court liaison
- Coordinate community service for juveniles
- Monitor payment of financial obligations ordered by the Court.
- Conduct periodic screening for drug and alcohol use by juveniles under supervision.
- Monitor, supervise and report on cases involving juveniles who have violated the law or the terms of their probation.
- Respond to after-hours calls from law enforcement agencies on a rotating schedule.
- Make home visits to probationers when authorized and approved by supervisor.
- Provide training and/or guidance to others in completing various routine assignments.
- Responsible for the supervision of juveniles who present complex and difficult behavioral management issues.
- May act as office point of contact in absence of supervisor.
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Able to follow instructions, both written and oral
- Ensures compliance
- Able to adhere to all scheduling and attendance requirements
- Ability to maintain a high level of confidentiality in all matters
- Must be able to work quickly, efficiently and accurately
- Must be detail-oriented
- Ability to work independently
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Understand Native American culture and tribal programs
- Understand Chickasaw law and law enforcement regulations
- Knowledge of federal, state and local law and law enforcement regulations
- Must have a helping attitude and understanding of problems within a family-oriented framework
- Ability to multitask
- Establishes professional working relationships as appropriate
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
Essential:
- Basic Computer skills
Experience:
Essential:
Essential:
- 3 years directly related experience
Education:
Essential:
Nonessential:
Essential:
- High School, GED or Equivalent
Nonessential:
- Bachelors Other
Credentials:
Essential:
Essential:
- Pass general background check
- Standard Driver's License
- Phase I
Working Conditions:
Essential:
Essential:
- Mix of office/non-office settings
- Organized
- Computers, printers, phones
- Communications phone, computer
- Communications written, verbal
- Communication with groups
- May be required to de-escalate argumentative, hostile or similar situations
- High pressure
- Pass pre-employment drug test
- Sometimes bend, kneel, stoop, push, reach
- Use computer up to 50% of shift
- May work day shift
Training
- It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.
Mission, Vision & Core Values
Mission:
Mission:
- To enhance the overall quality of life of the Chickasaw people.
- To be a nation of successful and united people with a strong cultural identity.
- The Chickasaw People
- Cultural Identity
- Servant Leadership
- Selflessness
- Can Do Attitude
- Perseverance
- Stewardship
- Trust and Respect
- Loyalty
- Honesty and Integrity
- Teamwork