What are the responsibilities and job description for the Exhibit C Gallery Manager position at the Chickasaw Nation?
We are currently looking for a Full Time Exhibit C Gallery Manager to join our Exhibit C Team team located at the Exhibit C working 8:00AM-5:00PM - Mo Tu We Th Fr.
Summary:
This position oversees the operations of Exhibit C Gallery located in Oklahoma City, Oklahoma, ensuring that the facility is managed in a manner that provides an excellent level of customer service while maximizing efficiencies. Responsible for overseeing staff, inventory, Exhibit C operations, marketing and sales and the cleanliness of the gallery. The Exhibit C Manager also serves as an art consultant for clients and manages all special projects in relation to Exhibit C. The position oversees seven day a week operation and the Gallery is open Wednesday - Monday from 10 am – 6 pm. The Gallery Manager will still work on Tuesdays to put up art.
Responsibilities:
- Develop team by hiring, training, scheduling, providing performance reviews and promoting career development to cultivate qualified, efficient staff to achieve exemplary guest service and salesmanship
- Oversee art and retail inventory for the facility
- Direct the overall functioning of the gallery, ensuring smooth operations and high-quality exhibitions
- Handle the installation and care of artworks, including the logistics of receiving and returning art pieces
- Collaborate with the Tourism Art Manager to curate, schedule and organize exhibitions
- Actively drive sales by training staff members with superior sales and customer service-related skills
- Provide feedback and coaching, ensuring the team is qualitatively and quantitatively aligned with the business goals
- Pursues opportunities to extend the reach and reputation of Exhibit C as a locally and nationally recognized gallery
- Works with artists and the Tourism Art Manager to integrate interactive spaces in the gallery for community engagement
- Writes content and coordinates with Tourism Communications and Tourism Marketing to promote Exhibit C via e-mail newsletters, social media and digital and traditional marketing channels, providing final approval
- With the Director, develop the Exhibit C annual budget
- With the Tourism Marketing Assistant Director, create an annual Exhibit C marketing plan
- Analyze monthly budget to actual reports, adjusting monthly to ensure adherence to the annual budget
- Oversee and analyze the tracking and reporting of monthly statistics such as art and retail sales, consignment sales, visitors, social media, communications and marketing
- Approve ERP, IDP and other documentation according to the Delegation of Authority
- Manage up to seven revenue-generating, First American artist studio contracts, ensuring compliance with all building and sales requirements
- Perform quarterly physical inventory audits
- Responsible for cataloging art inventory in the digital catalog
- Book, plan and oversee the servicing of events, groups and programming
- Responsible for packaging and shipping of artwork from online, phone and in-store sales
- Serves as an art consultant for hospitality, residential and corporate clients
- Updates and maintains gallery website, including adding and removing artists, inventory and content
- Establish and maintain relationships with artists, vendors, institutions and customers
- Must utilize AP and Chickasaw Writers Guide for writing activities and Protocol Manual for all events/functions
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Performs all other duties as assigned
Competencies:
Essential:
Essential:
- Ability to collaborate with and or coordinate efforts of others
- Ability to adapt to new technological environments
- Ability to prepare clear and concise role-specific reports
- Ability to interpret and produce financial reports
- Ability to write research grant proposals
- Ability to accept criticism and constructive feedback
- Ensures compliance
- Maintaining a high level of confidentiality and using discretion and discernment
- Resolves conflicts among personnel, projects and schedules
- Delegates to appropriate personnel and follows-up to ensure required results and standards are met
- Must be detail-oriented
- Must be self-motivated
- Ability to work independently
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Knowledge of industry best practices
- Knowledge of museum operations, exhibit creation, art, archaeological, ETC
- Basic project management skills, including communication, scope, and schedules
- Understanding of business fundamentals, processes, and documentation
- Knowledge of sales, marketing and revenue potential
- Ability to choose solutions to challenges and make informed decisions by collecting relevant information and data and considering multiple viewpoints, cost-benefit, core values, etc.
- Strong leadership, communication, and interpersonal skills, with the ability to lead and motivate team members
- Establishes professional working relationships as appropriate
- Ability to plan, organize and follow through on assignments
- Interpersonal skills to motivate, investigate, inspire
- Ability to write clearly, concisely, and accurately (e.g. Reports, business correspondence, and procedure manuals demonstrating logic focus, critical thinking, and clarity with a diverse group of people, including employees, clients, general public, outside entities, administrative staff, and co-workers)
Skills:
Essential:
Essential:
- Possess strong skills in modern office procedure and business etiquette
- Must be flexible and be able to adapt to last minute changes
- Must be able to operate a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)
- Excellent Phone Skills
Experience:
Essential:
Essential:
- 3 years directly related experience
Education:
Essential:
Essential:
Essential:
- Bachelors Degree in directly related field
- High School, GED or Equivalent
Essential:
- Graduation from an accredited four-year college or university is required Art-related degree is preferred
- Three years of art gallery or retail management experience required. Experience in managing a multi-service retail environment preferred. Current or past participation in the Chickasaw Nation Division of Commerce Fast Track Leadership Training Program may be substituted for any of the above listed experience at the discretion of the Chief Operation Officer and approved by the Chief Executive Officer and/or Governor.
Credentials:
Essential:
Essential:
- Pass general background check
- Standard Driver's License
- CN Core Leadership Level 1
Working Conditions:
Essential:
Essential:
- Fast-paced environment
- Sitting up to 100% of shift
- Standing up to 50% of shift
- Walking up to 50% of shift
- Frequently lift and or carry up to 50 lbs
- Must be flexible with work schedule
- Pass pre-employment drug test