What are the responsibilities and job description for the Complex Care Manager Adult Behavioral Health position at The Center for Health Care Services?
GENERAL SUMMARY
Provides direct services for consumers and completes associated case management documentation for the consumer and program. Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to adults in a person-centered, trauma informed, individualized focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the individual’s home or other identified locations as well as clinic-based services. Individuals served may have multi-system involvement such is Criminal Justice, Child and Adult Welfare, Veterans, Homelessness, etc.
SPECIFIC PROGRAM DESCRIPTIONS
AOT, ACT, FACT, and POWER - Complex Care, Crisis and Justice Programs at The Center for Health Care services are unique subdivisions under the umbrella of Adult Behavioral Health services. Clinicians in these programs serve as the subject matter expert in triage, assessment, de-escalation, and care navigation as these team members are provided with the tools/skills necessary to advocate, assist, and motivate consumers to take part in their recovery. Complex Care focuses on tailoring services to individuals that would benefit from a multidisciplinary, team-based approach. Our Justice Programs focus on providing services to individuals that have an active involvement in the justice system. Our Justice teams strive to support consumers with mental health and substance use needs as they transition through their legal involvement. As a result, our teams work closely with consumers in a community-based approach, collaborating with community supervision officers, judges, and attorneys, to overcome the barriers of justice involvement, recidivism, and treatment non-adherence. Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to adults in a person-centered, trauma informed, individualized focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the individual’s home or other identified locations as well as clinic-based services. Individuals served may have multi-system involvement such is Criminal Justice, Child and Adult Welfare, Veterans, Homelessness, etc.
Program for Intensive Care Coordination (PICC) – is a multidisciplinary mental health team in partnership with San Antonio Police Mental Health Unit (SAPD), San Antonio Fire Department (SAFD) and The Southwest Texas Regional Advisory Council (STRAC). The team consists of mental health professionals, mental health officers and medic. As part of this team, an approach was created in effort to reduce emergency detentions and the subsequent use of emergency and inpatient services by providing ongoing engagement and wraparound care tailored specifically to each patient’s unique needs. This program requires a rotating on call work schedule as well as working on holidays.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
- Graduate degree in Social Work, Psychology, Counseling OR a related behavioral health field OR graduate degree in Criminal Justice with a minimum of 27 hours of Behavioral Health work.
- Three (3) years of experience providing similar services in the mental health field with knowledge of trauma-informed care, severe mental illness, crisis intervention and/or emergency services.
- Complete the Qualified Mental Health Professional Community Services (QMHP-CS) within six (6) weeks of hire or transfer.
PHYSICAL DEMANDS
- Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
- Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs and torso in various care.
- The position requires occasional transport of a consumer.
BENEFITS
- Day one Benefits
- Day one PTO accrual
- 11 Paid holidays
- *Two additional floating holidays after your first year of employment
- Retirement Plans
- *Tuition Reimbursement
- *Reimbursement for Licenses and Certifications
- *Clinical Supervision Reimbursement
LOCATION AND SCHEDULE
- 315 N San Saba Suite 100, Monday - Friday 8:30am - 5:30pm
- 315 N San Saba Suite 100, Sunday-Tuesday 9:00pm-9:00am
- 315 N San Saba Suite 100, Wednesday-Saturday 8:00pm-7:00am
- 2729 Babcock Rd. Ste 217, Monday-Friday 8:30am-5:30pm
- 711 E Josephine -Monday-Friday 8:30am-5:30pm (On Call)
SALARY
- $61,870.67-$65,657.54
Job Type: Full-time
Pay: $61,870.67 - $65,657.54 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Loan forgiveness
- Loan repayment program
- Mileage reimbursement
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $61,871 - $65,658
