What are the responsibilities and job description for the Account Manager position at The Budd Group?
Daily Pay On-Demand Available!!!
Mobile Friendly Application!
Are you the kind of leader who brings energy, sets the tone, and turns challenges into opportunities?
If you thrive in fast-paced environments and love developing people, this role is built for you.
We’re seeking a relationship-focused, hands-on Account Manager to lead daily operations at a Class A headquarters campus in Franklin, TN. You’ll engage with the client and keep the account running seamlessly.
Success here looks like proactive communication, steady follow-through, strong admin discipline, and a visible, supportive presence on the floor—all delivered with a positive, professional mindset.
Account Manager Duties and Responsibilities:
Mobile Friendly Application!
Are you the kind of leader who brings energy, sets the tone, and turns challenges into opportunities?
If you thrive in fast-paced environments and love developing people, this role is built for you.
We’re seeking a relationship-focused, hands-on Account Manager to lead daily operations at a Class A headquarters campus in Franklin, TN. You’ll engage with the client and keep the account running seamlessly.
Success here looks like proactive communication, steady follow-through, strong admin discipline, and a visible, supportive presence on the floor—all delivered with a positive, professional mindset.
Account Manager Duties and Responsibilities:
- Lead daily janitorial operations for a large Class A commercial building in Franklin.
- Oversee cleaning services across multiple buildings.
- Manage a team of about 15 employees.
- Build strong daily relationships with the client; provide clear, proactive communication.
- Walk the site throughout the day to ensure cleaning quality, safety, and customer satisfaction.
- Train team members, support supervisors, and keep the team aligned with current standards (not “how we used to do it”).
- Handle admin tasks such as reviewing, inspections, supply ordering, POs, labor tracking, and scheduling.
- Respond quickly to requests, follow up, and deliver excellent customer service.
- Identify improvement opportunities and bring fresh ideas to the account.
- Support occasional evening or night visits for training or project work.
- Required: Previous janitorial or commercial cleaning leadership experience.
- Experience managing teams in a commercial office or Class A building.
- Strong communication skills (email, in person, and with clients).
- Reliable, punctual, and comfortable with an in-person schedule (no remote work).
- Computer literate; able to manage payroll, inspections, reporting, and ordering.
- Hands-on leader who likes being on the floor, not sitting behind a desk all day.
- Customer service mindset: able to work with a high-involvement client.
- Positive attitude, proactive mindset, and desire to grow into a larger operations role.
- Competitive Pay
- Monthly car allowance
- Professional development and training
- Strong growth opportunities (potential path to Operations Manager)
- Stable daytime schedule Monday–Friday
- We are a God-honoring company of excellence
- PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!!
- Medical, Dental, and Vision Benefits
- Life, Accident, and Disability Insurance
- HSA and FSA programs
- 401(k) - We Match
- Career Advancement
- Free Online Classes for professional and personal development available to ALL employees
- Free Mental Health and Financial Assistance Programs
- Pay on Demand Cash Back rewards program
- Classes to learn English or Spanish
- www.buddgroup.com
- Glassdoor
- Linkedin