Administrative Assistant- Security Desk

This Administrative Assistant position is responsible for supporting the administrative and clerical operations of the Floor and the Security department. This position performs all functions in accordance with applicable federal/state/local laws and gaming regulations as well as established policies, procedures and controls.

ESSENTIAL DUTIES include the following:

The following is a list of the main duties/responsibilities.

• Professionally answer the phone and direct calls as appropriate.
• Greet and check in Vendors, Applicants and other business Guests, coordinating the receipt and return of the Visitor’s badge
• Coordinate the Checking In and Checking out of keys to Gaming Technicians and Housekeepers
• Coordinate the Checking Out/Checking In of Casino Vehicles
• Monitor First-Aid Cabinet and request inventory as needed with purchase order request form
• Coordinate daily paperwork to and from the Casino’s Accounting Vendor (Finley & Cook)
• Coordinate getting messages from Casino Management and other Casino Team Members and vice versa.
• Ensure Conference room is open each business day morning
• Maintain the Casino’s Lost & Found items
• Maintain updated logs of our Team Members, Banned and Self-Excluded Guests
• Perform Guest headcount and report every week/month.
• Accept and Send packages from various vendors and freight vendors
• Coordinate with the team members their receipt of pay checks and other bonuses (such as gift cards) on Pay Days.
• Performs other duties as assigned

• Ability to adjust quickly to working in a fast-paced environment to a slow-paced work environment with or without notice.
• Ability to multi-task and effectively prioritize tasks and demands
• Strong oral and written skills; exceptional customer service required. Position requires demonstrated poise, tact and diplomacy. Must be able to handle interpersonal interactions with the staff at all levels of the organization
• Must possess good organizational skills and be accurate and attentive to detail
• Proficient knowledge of Microsoft Office Software (Word, Excel, Outlook, etc.)
• Ability to ensure confidential and sensitive issues are handled with discretion in a professional and secure manner.

EDUCATION/EXPERIENCE:

• High school diploma or General Education Degree (GED) required.
• One (1) year clerical experience preferred. Retail experience helpful

OTHER SKILLS AND ABILITIES:

• Ability to read, analyze, and interpret documents, such as procedure manuals, emails, and reports (Word or Excel).
• Some analytical ability is required in order to summarize data for reports and find solutions to various administrative problems.
• Ability to write routine reports and correspondence.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals and work with mathematical concepts.
• Ability to prepare and interpret graphs is preferred

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is also regularly required to stand, walk, sit and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to cigarette fumes. The noise level in the work environment is usually moderate. This establishment promotes a drug-free work environment.